Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Meshoppen, PA

"This team was great. Tim did the initial site visit and explained everything in detail while drawing a diagram of the work to be completed. Crew was on time, friendly, professional and started work right away. Only about one third of basement needed waterproofing. If future conditions require additional areas to be waterproofed, I will definitely call Highlander."

"Lukas, Jason and Dalton did an amazing job on our foundation repair and waterproofing! Such nice, reliable guys to work with!"

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

"Seamless experience from start to finish. Todd was super knowledgeable and through on the consult/ sales end. The install team made quick work of the project. Their work was top notch and my basement is now completely dry. I would recommend their services to anyone with basement or foundation issues."

"Waterproofing One s work was very well done in a timely manner."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"It has now been a year since we had the waterproofing of our basement waterproofed. I waited this long because with this type of repair I believe you have to wait and see if it did what it was supposed to do. Of course we have had a very dry summer but we have had several heavy rains when it did rain. Please note that the customer service is rated very low: this is only because I have no idea what it is like and no reflection on the actual company in that respect. So hear is what I think: First and for most our basement has stayed dry. However, we had a footer that they replaced all around the base of the walls. We did everything we were told to do and yet there are still numerous cracks in it. My concern is that these cracks will allow the concrete to break. We paid $20000.00 for this fix and now have cracks. Was it worth it? Well we are dry so that's good, but for the money I am very disappointed to see all the cracks! This survey gave me no way to give the answer for post work so all I can go on is pre. The flaw in this is that I can only comment on when they were trying to sell the product to me. I found the salesmen was somewhat arrogant and pushy. We went with this company because we only had 1 other prospect (who we would have gone with, by the way, but despite what the salesman from Mid Atlantic would have you believe, offered the same warranty but wasn't able to get to us in time and we needed the work done)."

"The crew worked hard and completed the job in three days as promised. They were all very respectful and responsive to my questions. Pursell himself was foreman on-site as promised. Pursell was also responsive to my follow up questions. Be prepared though for some cleanup after concrete is dry and all the dust had settled. The concrete dried very smooth. I think the workmanship is very good. I have confidence in the work they did."

"The pricing for less than 100 sq. ft was $22,000 (J shape area). It was excessive and the salesperson stated that another sump pump may be required when the project manager arrived which would have been extra. This company did not provide alternatives to their product line but did offer to send a senior salesperson out to re-evaluate what the first person did. That is a waste of time. The best price should be the first price and not waste my time by taking days off from work for another assessment."

We have 15+ years of experience. A wet basement is terrible for your health and the health of your home. Today’s technology makes it easier than ever to turn a problem area into a prosperous area. It doesn’t have to cost an arm and a leg. I’m a contractor who will do the same job for a lot less than the other guys. Save a ton of money on your Brand New Basement.