Get matched with top exterior trim installers and replacers in Middletown, IN

"Aztez representative and workers were prompt and courteous. Overall the job turned out OK and looks nice. The James Hardie stucco sheets and trim were installed in a manner that is much better and should be more weather resistant than original stucco sheets. All trim pieces, including angle cuts, were cut by hand with a circular saw but look very good. Notes from the job that lead to my overall rating. 1) Aztec representative and workers communicated very well with me to discuss and decide on options for specific details to ensure the overall look and appearance was maintained. 2) Instead of removing the old siding, I was talked into installing the new sheets over the existing sheets. Because of this, I asked repeatedly to be informed of any damage or deterioration due to water intrusion (old siding had rotted in several locations) and to remove/repair any damage prior to installing the new sheets and trim. To my knowledge, this did not happen because I caught working covering up one location that needed repair. I was disappointed this was not brought to my attention. Were there other areas of damage that were covered up and not repaired? I'll never know. 3) Job was quoted with 2 coats of paint. Paint was sprayed and completed in 1 day. I asked how it was possible to apply 2 coats of paint in one day without letting the 1st coat dry. I was told, 2 passes with the sprayer was the equivalent of 2 coats of paint. I was not aware of this practice and not sure this really constitutes the equivalent of 2 coats of paint. While I noted that I would hire again, this would only be with closer oversight. The latter 2 issues left me with the opinion that the priority of the workers was to get the job done as quickly as possible with less emphasis on quality of work. While I have given a passing grade, there is opportunity for improvement."

"From the 1sr phone call till the job was done the communication was great. They were easy to talk to nice an friendly. They came out within a week for a quote and once the paper work was signed They put us right on the schedule. Two weeks They were out and had our gutters installed in just a couple hours. Real nice guys installing. We will be doing business with them again."

"They did a wonderful job replacing the railing on my deck. I’m looking forward to spending time on it. Worth every penny. Excellent job! I highly recommend him for any project."

"Punctuality and professionalism are key for me, and Bergen Co delivers on both every time. I call them for issues I can’t fix myself, from installing a ceiling fan to fixing a leaky pipe. Bergen Co arrives exactly when scheduled and gets straight to work. They are very polite and make sure everything is installed correctly and safely. I appreciated their efficiency and respect for my home. They are fair and affordable."

"Chris Flynn was very timely, courteous and professional. I am very pleased with the new gutters and and screens that were installed."

"We would highly recommend Waters Custom Exteriors for roofing, siding, and guttering as they are top notch Professionals!!! From the initial phone call to get an estimate on a new roof, Travis was very helpful. After arriving at our house to look at the roof and give us a replacement estimate Travis said we should contact our insurance company and have an adjuster come to the property to see the shingles, siding, and guttering that had been damaged from a previous hail storm. We scheduled with the adjuster and Travis came out on the arranged day and went on the roof with the adjuster and pointed out the damage that he had seen. Waters Custom Exteriors is definitely the company everyone needs when working with an insurance company. They knew exactly what was needed to move the claim forward and from that point forward until completion of the job Waters Custom Exteriors handled everything with the insurance company. The crew that Waters had performing the work on the roof was eager to get started and arrived early on the scheduled day with a dump trailer to haul away the debris from the tear-off and they quickly got underway. All of the materials needed to complete the roof were being delivered mid-morning as the final removal of the old shingles was wrapping up. There were a few underlayment boards that were bad that got replaced before they started putting down the new roof. By later in the evening, the shingles had been all put down and the new roof looked amazing. The new shingles were the architectural type and a welcomed upgrade to the standard three tab shingle that was previously on the house. When finished, the crew walked the property and picked up any debris from the project and rolled a magnet through the yard numerous times to insure all nails on the ground were picked up and when the job was completed, it was almost as if they had never been there. After the roof job, the siding went just as smoothly with a different crew sent out by Waters Custom Exteriors. Just as before, they showed up early on the scheduled day and got straight to work. The tear-off went quickly and any repairs to the underlying structure were completed before beginning the residing. All necessary materials needed to finish the job were delivered the night before and neatly stacked out of the way in the drive. The siding job obviously took longer than the roof, and each day the crew was on-site they were busy and polite, although there was little interaction with them as they were dedicated to staying on task. They were very meticulous and took pride in the work they were performing and it shows in the finished product. Each day the old siding and debris removed from the house was loaded onto a truck and hauled away leaving nothing unsightly in the yard. Once all of the siding was complete and the site cleaned up, there was a period of time before the fascia and guttering could be installed. This was at no fault of Waters. The color we had chosen was out of stock and would not be available for a couple of weeks. Waters gave us the option to pick another color or wait it out. We waited. When the material arrived at the house, it was again neatly stacked out of the way in the drive and Waters Custom Exteriors came out and installed it promptly. The house looks amazing and we couldn’t be happier. Waters saved us a huge amount of money by being there for us and working with the insurance to cover the damage from the hail storm. We would not hesitate to use Waters Custom Exteriors for any future projects at our house and would highly recommend that you use them as well."

"The sales rep, Randy was very polite and friendly and wearing a nice logo polo shirt. He walked us through all of our options and made us happy with going with The Window Source. We were told 6-8 weeks for installation and it ended up taking 11 weeks. When the install date came around, my wife took off work for the install day & at 7pm the night prior we were called to say they couldn't come until the following day. We had to rearrange our entire schedule to accommodate with less than 10 hours before they were originally supposed to be there. The “installers” came the next day and got started around 9:30am & didn't leave until 9:30 at night and still didn't finish, not because they ran out of time but because they would sit in the driveway and smoke cigarettes every half hour and hang out. There were 2 guys who came in old, unmarked beat up trucks. They were in grungy clothes that showed no indication they were installers for the window source. One guy kept a cigarette in his mouth the entire time while he was installing doors, literally all day. For two days after, our home smelled of cigarette smoke. One installer was the main guy & the helper with him seemed like it was his 1st day on the job. They worked very slowly and the main installer “ran to grab lunch” for 2 hours... Of course, they should take a break for lunch, but had they not just mosied around all day with countless smoke and hang out breaks, they wouldn’t have been at my house finishing in the dark at 9:30 at night. They had to come back to finish & insisted on coming on a day we weren't available (Mother’s Day) so I texted him telling him we were not available Sunday and his reply was “I really need to finish them tomorrow” With no regard that I said we wouldn’t be home since we had Mother’s day plans. We apologized and said he’d have to come Monday or Tuesday. He never replied. Monday came around and he just showed up at our house at 7pm without prior communication he was coming. When he came, he finished up and everything went well. Ultimately, we love our new doors, but the professionalism of the contractors was not up to par with their sales staff. It feels a bit of bait & switch. They send great sales guys out and sub-par installers. Overall, I'd work with a more family owned business in the future."

"Owner Matt McQuiston was friendly and thorough in preparing our quote, and kept in touch throughout the project. His crew went about their tasks with quiet good humor and attention to detail. I would hire them again. He deals in fiberglass windows and doors, and they appear to be excellent products."

"From the sales bid to completion, everything was perfect! Neil was knowledgeable and very pleasant to talk to in regards to price and installation concerns. Everything was in writing and the install went as expected. The install was FANTASTIC!! Tommy was very meticulous and methodical! If you are worried about a mess left behind you won’t need to worry about that... he was always cleaning up as he went. Also.. if you are worried that there will be a mess in your landscape or driveway they won’t leave you with that complaint either! Barrier Windows gets Five stars with me. You will not be lied to or have to worry about a scam job."

"Professional installation. Took longer then quoted but was pleased with the results. Staff friendly and corrected anything that was not right. Price was competitive with other quotes but the difference was that they always kept in touch with email or per phone on any changes or concerns. We were glad to have chosen this company out of the three interviewed for the job. They seemed to care and had pride in the job to be completed. John from sales was great to work with.
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