Get matched with top window a/c unit service or relocation pros in Middletown, OH

"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

"Ben showed up to provide estimate for services. Ben was the only person from the companies I contacted who conducted a Manual J calculation to determine my homes needs. This is the main reason I selected this company. On the day of installation, Josh and crew arrived on time and quickly got to work. The placed all sort of floor protection mats in my house and get the tear out done very quickly. As the tear out was happening, one member of the teams was taking care of the duct work changes in our attic. All in it was full day, but so far, two days later we are super happy. This summer we will really know if the 2-stage AC was worth the money for our needs. We are satisfied customers so far would recommend and would use them again."

"I needed an entire new house system with all duct work installed and lines and power. I had window units for air and baseboard for heat. Greg's team was great to work with. Always on time and very professional. Did a great job on the install and I love the system Can't even hear it run. They worked and listened to me on ideas I had on what I wanted to have done, and we worked well together to come to a final solution that worked, as some of the ducts was hard to install. Would use the Blair team anytime. P.S. Great price on the system"

More Heat More Cool is a trusted local family-owned heating and cooling company proudly serving homeowners throughout the Greater Cincinnati and Dayton areas. We specialize in HVAC repair, air conditioning repair, furnace repair, AC installation, furnace replacement, heat pumps, ductless mini split systems, indoor air quality solutions, thermostat upgrades, ventilation, humidifiers, air purifiers, whole-home comfort systems, water heaters, and preventive HVAC maintenance. Our licensed and insured technicians are committed to honest recommendations, fast response times, and quality workmanship designed around your home’s comfort, efficiency, and budget. Whether you need emergency HVAC repair, seasonal AC tune-ups, heating maintenance, energy-efficient system upgrades, or a second opinion on replacement, we are here to help. At More Heat More Cool, we treat every customer like family while delivering reliable comfort, lower energy costs, healthier indoor air, and long-term home comfort.\n

Veteran-Owned. Family-First. Built on Trust.\nWhen you need a hand around the house, you deserve someone who shows up on time, works with precision, and treats your home with respect.\nAs a military veteran and a dedicated family man, I know how important a safe, well-maintained home is for your loved ones. Hard work, integrity, and a commitment to excellence are built into everything I do. Whether you have a laundry list of small repairs, a honey-do list that’s getting out of hand, or a larger home improvement project, I have the hands-on experience to get it done efficiently and correctly the first time.\nNo job is too big or too small. From my family to yours, I take pride in delivering honest, high-quality workmanship you can count on. Let me handle the hard work so you can just enjoy your home.

Stacey's Mechanical LLC is based out of Alexandria ky, we do HVAC/R installs, repairs, clean and service, and replacement.

"

Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

"

"Easy scheduling via the website. I was able to select the type of service needed and then was shown a list of times available (a 3 hour window).
Robert called about 20 minutes before he showed up to verify what needed to be done and when he would arrive. I quickly talked him through the issue and said there was a chance he might need to leave to get another part once he checked the line. I appreciated that he let me know up front what the process would be.
Once he was here, he was very professional and fixed the problem area in a short amount of time.
Thanks for the service!
"

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"Last winter our old furnace wasn't working properly. Called Hauser and they came to our house within 2 hrs as furnce not working and very cold. Heat exchanger bad in an old furnace. Got quotes on 3 different furnaces that night and it was installed the very next morning! Since installation their service has been 5 star. Highly recommend Hauser Heating & Air."