
Serving Mineral Wells, TX and surrounding areas
Approved
In business since 1963
Free estimates
Warranties offered
"I HAVE USED THEM IN THE PAST TO INSTALL 17 PIERS ON MY HOME. WORK WAS PERFORMED TO MY SATISFACTION THEN AND PIERS HAD HELP UP UNTIL THE DROUGHT OF 2011. CALLED THEM BACK OUT TO PERFORM WARRANTY WORK ON FRONT OF HOUSE SINCE THE HOUSE HAD DROPPED ABOUT 1.5" ON THE SE CORNER. WE DECIDED TO HAVE THEM PERFORM SOME ADDITIONAL WORK ON THE GARAGE AND BACK OF THE HOUSE SINCE THEY WERE GOING TO BE ONSITE.
WORK PROGRESSED WELL, HOWEVER CREW FOREMAN APPARENTLY WAS NOT INFORMED THAT THE CONCRETE PIERS ARE SUPPOSED TO BE INSTALLED 9' DEEP FROM GRADE. AS THEY WERE AUGERING IN THE HOLES THE FOREMAN NOTIFIED ME THAT SOME OF THE HOLES WERE AS DEEP AS THEY COULD GET, ( I.E. 4 FEET DEEP) AND THIS IS ALL HE COULD GET WITH HIS AUGERING MACHINE. I INFORMED THE FOREMAN THAT I PAID FOR NINE FEET AND EXPECTED NINE FEET SO THEY NEEDED TO GET BIGGER EQUIPMENT OUT TO COMPLETE THE PROJECT. PHONE CALLS WERE MADE AND ANOTHER SUPERVISOR SHOWED UP ONSITE AND THEY WERE ABLE TO GET ALL THE PIERS TO NINE FEET OR GREATHER THE FOLLOWING DAY. THEY DID A GOOD JOB, HOWEVER IT WAS MY IMPRESSION THAT IF I HAD NOT BEEN ONSITE TO INSPECT THE WORK, I WOULD NOT HAVE RECEIVED NINE FOOT PIERS ON THE 11 ADDITIONAL PIERS I HAD INSTALLED. GARAGE AND HOUSE WAS JACKED AND LEVELED TO MY SATISFACTION.
FRONT OF THE HOUSE WAS LEVELED WHEN I WAS NOT PRESENT AND I HAVE YET TO RECEIVE A SATSIFACTORY EXPLANATION OF WHAT CAUSED THE FAILURE OF THE PREVIOUS PIERS. REGARDING THE WORK THEY DID A GOOD JOB AND I STILL FEEL THE CONCRETE PIERS ARE THE BEST SOLUTION FOR LEVELING A HOUSE. I AM CRITICAL OF THEM FROM THE STANDPOINT THAT I HAD TO STAY ON TOP OF THE CREW TO ENSURE THAT I GOT WHAT I PAID FOR IN THE CONTRACT."













