Get matched with top water heater repair or service pros in Monroe, NY

"When something breaks that you have no experience with, you're doing more than just looking for someone that will fix it. You're putting your faith into someone to do the job and at the same time not take you for a ride for all you're worth. Mark was that professional for us when our water heater went. He was knowledgeable, skilled, and his rates were very reasonable compared to others. It was a pretty extensive job. Mark ended up installing a combination water heater and boiler unit to replace the broken system and our ancient boiler. He left our basement better than when he started. We definitely recommend him and will be returning to him for future projects. "

"I have used this company for years. Mitch the owner and his crew are wonderful. Excellent technicians, reliable, punctual, knowledgeable and just nice people. They will be there in a heart beat for emergencies and make sure everything is working perfectly. I have used them to install and service my split duct a/c and repair my heating system. I would not use anyone else. They explain every detail of the service or repair so you understand the work they did. They are the best!"

"Great job on the installation of a boiler and water heater. Very professional and prompt."

"I had an issue with my stream boiler last Saturday. Did a google search and called multiple companies except Lighthouse (also part of Premier HVAC) picked up the phone right away and the tech Slava (unsure if I spelled his name correctly) showed up an hour after my call. He was very knowledgeable. He first did a thorough inspection on my streamer boiler (I thought mine was called furnace but he corrected me and luckily Lighthouse also repair stream boiler), then giving options (replace the water feeder and side glass or the whole stream boiler since mine was already past 30years and it may not last long). Due to budget issue, after discussed with my family, we chose for now just changed the parts. Slava has no problem with that and I got lucky that he was about to arrange time to have the work done the same day. Slava is also very patient and professional. As he learned that I am new to streamer boiler, while he was doing his work, at the same time, he was giving “a lecture “ in terms of names, functions of each parts and the concept of how the stream boiler works and how to maintain it properly. I gotta be honest that I don’t recall all the he mentioned but at least now I have a concept. In terms of the price, I can’t say that it’s cheap but you pay for the quality of service that you get. Slava literally taking his time and spent about 4 hours to repair. Highly recommend."

"Not only did Jason do an awesome job replacing our leaking water heater, he was also extremely fast. He was done faster than we could even miss the temporarily missing hot water. Jason was also very punctual, both for our estimate and for the replacement. He also gave us multiple options to fit our budget so that was a great plus. Will be calling him again for the inevitable plumbing issues!"

"David fixed my water heater !!!!!!!"

"These guts are my go to guys for all HVAC repairs. Rebuilt one of my heaters in an impossible crawl space. Great service & reasonable."

"Tom was terrific....repaired boiler....cost reasonable.....explained everything so clearly so that even this 88year old understood it....experience with company from start to finish was a pleasure"

"Customer service was great will hire him again and will call if the well needs work. Great guy"

"Very professional, clean and respectful. I am going to hire them again for my hot water heater. Prices were reasonable with fair financing."