EAGLE AIR INC HEATING & CLNG
16149 S. Lincoln HWY
EAGLE AIR INC HEATING & CLNG
16149 S. Lincoln HWY
Customers say: Quality work
855 local quotes requested
24 years of experience
Our company is a nationally ranked at AAA for quality with awards, our customer base most of Chicago land suburbs,Normal trip and diagnostic charge 89.95 Emergency service trip and diagnostic charge 89.95, part warranties per manufacture, new equipment warranties 90 day, 1 year, 5 year, 10 year
"DO NOT USE THIS COMPANY. They wrongly installed new equipment and refuse to correct it. -------------- Here's the scam: Sell and put in a unit that mostly works, but needs annual repairs due to your incorrect installation. Parts are under warranty, but the service/labor is not, so you'll constantly call them out to work on the issues they created but refuse to actually fix. --------------- Eagle Air was recommended by my home warranty, American Home Shield. They replaced 2 full HVAC systems (furnaces and A/C) in my home. Total cost $15K+ Unbeknownst to me they did not replace the original copper lines. Replacement is standard when putting in a new unit as old lines are prone to leak. Per the installation manuals from the manufacturer, these lines are not the correct size for either of the units. I had an independent, licensed HVAC repair company out to confirm this as well. When this was brought to Eagle's attention, Angie said "We don't know if that's true. People lie about our work all the time." When I spoke to Tony, sent him images in email, he said "Don't worry about it." We scheduled an appointment in 5 days them to come assess the issues. I took off work for the day to wait 10-2p. At 1:25 I called to check in. Angie told me they were not coming. That they had cancelled the visit as I didn't want to pay the $149 travel fee (as these issues were part of their initial install) and that they didn't like the way I treated them. I was also not allowed to speak with Tony. They are refusing further communication and are not accountable for their own work. They knowingly installed this not to manufacture's speculations. This choice creates ongoing problems with the unit. As a customer and not an HVAC tech, I never would have identified this incorrect install without a 3rd party."
Brookes E on May 2025
Our company is a nationally ranked at AAA for quality with awards, our customer base most of Chicago land suburbs,Normal trip and diagnostic charge 89.95 Emergency service trip and diagnostic charge 89.95, part warranties per manufacture, new equipment warranties 90 day, 1 year, 5 year, 10 year
"DO NOT USE THIS COMPANY. They wrongly installed new equipment and refuse to correct it. -------------- Here's the scam: Sell and put in a unit that mostly works, but needs annual repairs due to your incorrect installation. Parts are under warranty, but the service/labor is not, so you'll constantly call them out to work on the issues they created but refuse to actually fix. --------------- Eagle Air was recommended by my home warranty, American Home Shield. They replaced 2 full HVAC systems (furnaces and A/C) in my home. Total cost $15K+ Unbeknownst to me they did not replace the original copper lines. Replacement is standard when putting in a new unit as old lines are prone to leak. Per the installation manuals from the manufacturer, these lines are not the correct size for either of the units. I had an independent, licensed HVAC repair company out to confirm this as well. When this was brought to Eagle's attention, Angie said "We don't know if that's true. People lie about our work all the time." When I spoke to Tony, sent him images in email, he said "Don't worry about it." We scheduled an appointment in 5 days them to come assess the issues. I took off work for the day to wait 10-2p. At 1:25 I called to check in. Angie told me they were not coming. That they had cancelled the visit as I didn't want to pay the $149 travel fee (as these issues were part of their initial install) and that they didn't like the way I treated them. I was also not allowed to speak with Tony. They are refusing further communication and are not accountable for their own work. They knowingly installed this not to manufacture's speculations. This choice creates ongoing problems with the unit. As a customer and not an HVAC tech, I never would have identified this incorrect install without a 3rd party."
Brookes E on May 2025
