Get matched with top tankless water heater installers in Mount Airy, NC

"Getting a response back on trying to get scheduled was difficult. Eventually we got it worked out and but had to follow up again."

"Mr. Ashby was patient and talked us through every single option that would fit our needs and our budget. We truly felt taken care of and prioritized as a 1st time customer. Our new water heater was installed the same day! THANK YOU!"

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"This appointment was the free maintenance checkup following the installation in June 2014.  Scott H was my Service Technician.  He was very professional, arriving on time; explaining what he will check during this appointment; explaining his findings; making sure I scheduled my next maintenance checkup, also, making sure I had signed up for the Maintenance Agreement. Additionally, Scott H connected me to Christie in the Alpine Office to make sure they knew that I am an Angie's List member. He was very pleasant and comforting to talk to making sure I understood my system. He also made sure he covered his shoes when entering my home. I give Alpine an "A" rating."

"We thought there was a problem with the water heater, but there was actually a leak. Brad found the issue and got it fixed up right away. He was super nice and also arrived much sooner than expected. A++!"

"Went fine; I'm writing this more than a year later--apologies--so I don't recall the name of the provider. He was very helpful with good practical pointers about longevity for the toilets (how to read flow of incoming water), frequency for flushing the hot water heater, where to turn off the water in a crisis, turning it off at the street--and what tools to have, among other tips. Also the critters to watch out for--black widows, for one, when lifting the meter cover.
Our family has used Triangle Plumbing and Backflow for a variety of tasks, from installing this current hot water heater, to replacing old high-water-usage toilets w/ Totos at my parents' home. They're close by and good to work with. They are our go-to plumber.
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"I called this provider after my water heater burst.  They were very professional and helpful.  Unfortunately, they were not going to be able to get out to do our replacement soon enough due to other commitments.  However, despite that, they told us exactly what we needed to tell another provider regarding our water heater and told us approximately how much the replacement should cost.  I thought it was great that they were willing to be so helpful even though they were not getting the business.  Though they did not do the work at our house, I would recommend them based upon their professionalism, helpfulness, and price quote over the phone.
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"Awesome job. Was able to fix the main problem as always. Best plumber, very honest and responsible. 100 % guaranteed."

"Wayne and his crew did a spectacular job, at a very fair price. What began as a simple dryer vent job, became a critically important HVAC-related repair, after his willingness to check on our mold and odor issue from our primary air conditioning unit. Net/net: He discovered our problem was with mold and retained water in flex duct work that had not been properly checked and cleaned. He provided us with a comprehensive quote, and quickly got us on his schedule, even though it meant they had to work on a Saturday. He and his crew arrived on time (in fact, 15 minutes before promised) and in one day changed out all duct work. He also returned to our home the next week, to verify everything was properly installed and working, and "tweaked" a few ducts that needed adjustments. Wayne knows his "stuff" and advised on cost-effective solutions (at far fewer dollars) to save on addressing one remaining issue. Lastly, when we had concerns with a faint odor (not caused by their work) he immediately returned the next morning, to ensure everything was working properly. We highly recommend Lindsay's Air Care -- excellent and prompt, expert service. Very fair price, knowledgeable and friendly, willing to explain all work, quick to follow up to ensure we were completely satisfied and that the work was done correctly in all respects."

"If I could give more stars I would!! Billy and his team are knowledgeable, fast, kind and affordable. They know what they are doing and truly care about the work that they do. We have an older home and have had quite a few plumbing issues in the past, but thanks to Appius plumbing I don't worry about ever having another plumbing issue again. They were able to replace all of our old pipes under the house, remove and install a new water heater, and fix our outside faucets in less than a day! Appius plumbing is the real deal. I promise you will not regret hiring them!"