Get matched with top tankless water heater repair pros in Mount Airy, NC

"Aaron came out to replace a (PRV) pressure reducing valve. He was professional, kind and did a great job for a reasonable price. Thanks so much Drip Doctors, I will definitely call on you again."

"Mr. Ashby was patient and talked us through every single option that would fit our needs and our budget. We truly felt taken care of and prioritized as a 1st time customer. Our new water heater was installed the same day! THANK YOU!"

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"They promised to install a new Amana Heat Pump system that had a Life time warranty on the Compressor, and the Heat Exchanger, which included Lifetime Unit replacement if necessary. They said that we would get a $200.00 rebate from Duke Power which they did.
The installation went great, everything was done in a timely fashion, they clean up afterwards. We were very pleased with the service men, they kept us updated with the progress. They took time to explain how the system works and all it's benefits. I was most impressed with the salesman Tom Ashley he was very honorable and the owner I am very sorry that I do not remember his name,but they kept their word. There was a small problem with a part, but they corrected it immediately! And to me that means everything in this day and age! It is hard to find people who stand behind their word!
Even though the system was very expensive it will be worth it in the long run, and I will do it again, they made it very easy to afford!
I know today Christians are not looked upon with favor, but I was impressed with Tom Ashley before we started going over the different systems he prayed first! To me that means everything: I knew I could trust them!

Russell & Margie M.


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"Went fine; I'm writing this more than a year later--apologies--so I don't recall the name of the provider. He was very helpful with good practical pointers about longevity for the toilets (how to read flow of incoming water), frequency for flushing the hot water heater, where to turn off the water in a crisis, turning it off at the street--and what tools to have, among other tips. Also the critters to watch out for--black widows, for one, when lifting the meter cover.
Our family has used Triangle Plumbing and Backflow for a variety of tasks, from installing this current hot water heater, to replacing old high-water-usage toilets w/ Totos at my parents' home. They're close by and good to work with. They are our go-to plumber.
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"Had old CPVC replaced with PEX. Required demolition of drywall for complete replacement for 3 bedroom 2. Full bath house son to be 4 bedroom 3 full bath. Sophia and her crew performed flawlessly would highly recommend great troubleshooting skills work was done on time and time without water was 24 hours. Great job I will definitely call Sophia for any future plumbing needs. Thanks Sophia!!!!!"

"Excellent job. Dryer is now working the way it should and not over heating any more."

"I called this provider after my water heater burst.  They were very professional and helpful.  Unfortunately, they were not going to be able to get out to do our replacement soon enough due to other commitments.  However, despite that, they told us exactly what we needed to tell another provider regarding our water heater and told us approximately how much the replacement should cost.  I thought it was great that they were willing to be so helpful even though they were not getting the business.  Though they did not do the work at our house, I would recommend them based upon their professionalism, helpfulness, and price quote over the phone.
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"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."