Crawlspace / Basement Waterproofing Solution
Serving Mount Sterling, IL and surrounding areas
In business since 1998
Free estimates
Credit card accepted
"After three years of living in our remodeled home, my sister
and I began experiencing water seepage in three different locations in our
finished basement. Rather than let the problem get out of hand, we decided to
repair it. We contacted three different companies for repair estimates.
Following one outrageous estimate from a big name company and
one reasonable estimate from another company, Brian Flanagan of Basement
Waterproofing Solutions was the third person to visit our home. We were
immediately impressed with his knowledge. He provided us with an honest
assessment of what he believed was causing our seepage problem - foundation
cracks around our basement windows. To solve our seepage issues, Brian suggested
cutting through the drywall in our basement and sealing the cracks in two of
the three locations where we had water seepage. He told us that we would be
responsible for having the drywall repaired after the work was completed. In
the third location, rather than cut through the drywall, Brian believed the
crack could be sealed from the exterior of our home. He explained that this solution
would be less destructive because the drywall wouldn?t need to be cut open,
which would also save us money. My sister and I appreciated Brian?s willingness
to suggest the most cost-effective solutions for our home. Unlike the big name
company that came to our house, he didn?t try to scare us into paying for expensive
solutions that were well beyond the scope of our needs.
Brian quoted us a price of $700 to repair three foundation
cracks as well as any additional cracks
found during the repair process. He even stated that he would have his crew
seal the exterior of our home in several places to prevent water penetration. We
were impressed with the fact that he put this all in writing. His price was the
lowest estimate we received and even included an Angie?s List coupon that Brian
gave us himself. After considering the cost, Brian?s expertise,
professionalism, and the hassle-free solution he offered, we decided to give
him the job.
Brian?s crew was scheduled to come
out the following Saturday, but he called the night before to say that the crew
could not come due to one worker having a family emergency. I informed Brian
that I was displeased with the last-minute notice. In an effort to apologize
for the inconvenience, he stated that he would have his crew come out the
following week. He also said that he would have them repair the drywall at no
additional cost to us. We thought this was a wonderful deal and demonstrative
of Brian?s willingness to go beyond the call of duty to satisfy his customers.
One week later, two workers
promptly arrived as scheduled. They went over the work to be done and asked us
if we had any questions. We answered no,
and they began working. The workers were courteous and professional as well. Before
they finished, Brian showed up to inspect the work and make sure we were
pleased with everything. We expressed
our satisfaction, and the men finished up. They cleaned up after themselves as
well. As promised, the workers returned
a few days later to repair the drywall. They replaced and sanded it at no cost
to us.
We really appreciated the care Brian
and his workers took in addressing our seepage issues and making sure that we
were pleased with their work. We waited to write a review until we had some
rain. We haven?t had any more problems thus far. Only time and heavier
rainstorms will let us know if we are in the clear. However, Brian told us to call
if we have any more problems. He stands by his work and we have no doubt that
he will work hard to resolve any future issues should they arise. We appreciate
Brian Flanagan?s honesty, expertise and professionalism. We would highly
recommend Basement Waterproofing Solutions to anyone who needs quality work
done at a reasonable price.
"
+13
Recommended by90%of homeowners
