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"I found the leak in the attic and knew exactly where to find it. I had to let them go through my room ceiling after looking at where the burst was located. No way they could get to it any other way. Job done in an hour. Is $1k to expensive? When 1000's are experiencing the same issue? No you do what you need to do to come back online. I was happy with their business. They explained how to avoid this in the future."

"Jeff is amazing, transparent, thorough, and polite. Would 100% recommend him without hesitation. We had a different HVAC company out for the same issue. Their technician was here for ~4 hours, had little experience with boilers, and walked away quoting us $800 (in addition to the $150 it costs for the diagnostic) to replace a part he was "fairly certain" was the problem. Since that visit did not fill us with confidence, we looked for other companies and found Jeff and Resolute Plumbing and Heating here on Homeadvisor. Thank goodness we did!! From the first contact with him on the phone he was open about his thoughts on what might/might not be causing the problem. Clear about pricing, and very accommodating in scheduling. On the day of the appointment he was here for about 2 hours, much of that time he spent educating me about our system, and left having solved the problem with a simple repair he did on-site, not replacing the entire part. He was friendly, straightforward and a thoroughly enjoyable person to have around that entire time. His time and expertise to SOLVE the issue cost us less than what we paid the other company just to do a somewhat uncertain diagnostic. Thank you Jeff! You are our new go-to, and we are so grateful for your time and skill."

"We hired them to install a 40 foot french drain. Eric was very knowledgeable and professional, not to mention a very nice person and good listener. He was punctual and he and his crew were extemely hard workers. The job functions as promised, looks great and they were very conscientious about how they left the work area neat and clean. I wish I could hire them for other projects."

"Outstanding service from Bà  & J Plumbing, Inc. They responded promptly to my call and fixed my leaking faucet in no time.à  The plumber was professional, courteous, and went above and beyond to ensure the job was done right. Highly recommend."

"We had a clogged pipe. Logan came out as part of their 93 or free deal they had for clogs. Logan was professional and did excellent work. He had to remove the toilet to clear the clog, which was discussed ahead of time and a reasonable fee on top of the 93. Clog was cleared and all went great!"

"They helped fix an emergency sewage backup issue, but the external clean-out point should have been placed at the back-end corner of the house rather than the front. This placement missed access to the back-end area, which could be necessary if a liner installation is needed later. That said, hindsight is 20/20. They did a reasonable job based on their proposal, but at the time, we didn?t have enough knowledge to request a better plan. One issue I encountered was their tendency to revise estimates upward during the project, which I did not appreciate. Additionally, they were uncertain whether the sewage and storm drainage systems in my area were separate or connected. Compared to other providers I worked with later, this suggested a relative lack of experience or knowledge. Another concern was witnessing one of the workers urinating in the hole they had dug during the process. I found this unacceptable and feel it?s worth noting. Finally, I recommend checking out https://lni.wa.gov"

"I had a broken shower valve and no water. Willie was able to quickly take care of the repair and get my water back on. He was prompt, professional and very reasonably priced. He gave me upfront estimates for 2 options. I chose the less expensive option. There was no pressure to upsell me."

"Quality professional service but very high prices."

"They did 2 projects for me: In 2022 they replaced my bathtub, and while doing that job discovered the floor under the toilet was rotten. They replaced the floor under the toilet, as well. While this added to the cost of the project, it was very reasonable. This year they installed a new dishwasher. When it appeared there might be a hidden leak, they came back out and ensured that everything was stable, and there were no leaks. They are very thorough and efficient. I also appreciate the senior discount."

"Optimal Sewer & Drain, LLC performed a hydro cleaning on my sewer line. They did a very thorough and professional job. The nature of the project changed as the discovery of a septic system, unknown to me, presented a big challenge for their equipment and to me as the homeowner trying to sell the property. Denzyl, the owner, was very kind and patient with me as I tried to understand the implications of their findings. We had to get another company involved and Denzyl went above and beyond to ensure smooth communication and full understanding of the issues was relayed. He and his crewman Dan demonstrated the highest levels of integrity and honesty in their dealings with me and I found it very easy to trust them. They helped turn a stressful situation for me, into a pleasurable one. They gave me a video of the cleared sewer line and cleaned up the crawlspace and worksite before they left. I would highly recommend this company."