Get matched with top central a/c service or repairers in Natick, MA

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"We were very pleased with the work that the Genove technicians did. They removed our 40-year-old gas boiler and associated water heater and replaced it with a new system. They tested the new system carefully, put explanatory tags on all of the relevant pipes and faucets, and cleaned up well. The team members were polite and worked hard. We had similarly good experiences when Genove technicians came to repair our central AC system. They were knowledgeable and efficient, got the system going again, and the price was fair. We continue to use this company for heating and AC repairs."

"Airco is a great family-owned and operated business, very fair and knowledgeable. They replaced our forced air central heating system (oil) in a day, and were quick to respond and get to work despite how busy things were during the January cold-spell. I would highly recommend for your heating and cooling needs!"

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"everything they did was excellent, their techs are highly trained, they work quickly and the end product for the install looks and works great. They have an annual maintenance contract that covers checkups in the spring for A/C, and the fall for the furnace. Never seen a more thorough report after each checkup. The office staff is very responsive and knowledgeable about all of their services, overall I would say they run a really great operation."

"Exceptional service, quick to response and knowledgeable. They came over the same day in the morning and completed the water tank replacement within hours."

"The team of 3 arrived as promised! They set up the work station by spreading cover on the floor to protect my tiles. That was very satisfying to me. They were actually busy working diligently throughout the day. They provided 3 space heaters for my use if I needed. I was informed of what was going on that needed my attention. The end product seemed very good although it is too early to judge its quality. This review would have been rated with 5 stars, but I have concerns in some areas. First, the height of the exhaust pipe was shorter than I had expected. Their reasoning for not raising the exhaust pipe is not accurate. They claimed my windows were in the way. There is a clear pathway to place the the pipe if they had wanted. I’m still concerned about the exhaust fumes entering my living room if the window is open. I was told quality inspection would be performed, that has not happened yet. I hope it happens! Second, the thermostat wiring on the second floor or zone 3 does not have common wire C. The bypass that was installed in the Teco relay system didn’t work. It worked briefly for short time and then stopped. When I contacted the sales agent, he referred me to the office to explain my issue. I thought he was going to take me out of the loop as most customer satisfaction oriented company would have done. I complied and the customer service office referred me back to the same person! When the he got back to me, it was more in defense than empathy. He tried erroneously to cast the blame on my supplied thermostat, which was not involved. Eventually, he sent someone who was able to fix the problem. Third, the sales agent didn’t provide the most critical info on the contract form, the AHRI number. This number is needed for MassSave loan application. He provided it later. So far, the Lennox hot water and boiler combi and my 3 google nest learning thermostats are working very well. Even with the stated issues, I would definitely recommend ARS Rescue Rooter for providing a good product at a fair price. This company has the potential to leap frog competition to become the leader provider in this industry. If only it implements hassle free procedures for its customers."

"I spoke with Jay Savoie within minutes of my e-mail. He was very helpful in listening to my plight and I would have moved with him but decided to accomplish the repair myself. As I indicated to him, should the furnace need repairs or replacement in the future, he will be the first person I will call."

"The service was fine, we haven't had any problems since."

"Even though our furnace died (it was old) still have to commend the professional, knowledgeable and kind staff at Green Energy who not only came over immediately to render assistance but also brought us space heaters while we wait for them to install our new system. Irvin lightened the mood and answered all our questions while helping us understand the issue and pick the best next solution. Terry was awesome since day 1 and both have been great with our kid ð ¶. Thanks Irvin & Terry!! -Lisa"