Get matched with top new windows service pros in Natick, MA

"Thanks to Peter Larkin and All Out Deleading, I was finally able to close out a long, frustrating saga of getting my lead-paint-covered, dilapidated windows replaced, along with some general deleading. Just to summarize, the work was done quickly and professionally and the windows themselves are of high quality, efficient, (Mercury Excelum EOS+) and look good, too! Peter was very responsive and communicated well throughout the process, and never fed me even an ounce of BS. You might have to remember to call him sometimes, but he's always there when you do. I thought the price was very reasonable for the scope of work (about $17k for 25 double glazed windows plus assorted exterior lead abatement, clean up etc) and was definitely lower than some others I found. If you're going crazy figuring out how to navigate Mass lead laws while also getting some actually good windows out of the process, just call Peter and he'll take care of you. Anyway, read on for the saga, if you're interested. I started the process of finding someone to replace my lead-paint-covered windows last September, and let me tell you I have learned a lot more about state lead remediation requirements than I had ever imagined I would. Let me just caution anyone in the same situation that there are two licenses/certifications that a contractor can have, a "lead safe" and an "authorized deleader," and for windows you need the latter if you want to end up with a certificate of deleading. Anyway, after drudging through the state's PDF list of contractors I ended up contacting one lead remediation firm, who strung me along for a few weeks before ghosting me by November. Then I found someone else, got a quote, took measurements, was all set before discovering they didn't have the "authorized deleader" certification, which would have prevented me from getting a certificate of deleading upon subsequent inspection. So I couldn't use them. Finally I called Peter in late February to come by and take a look by early March, which he did. Then Covid-19 happened and the world fell apart just a bit. Long story short, between waiting out the surge here in Mass and general pandemic related delays, we were back on track in the summer for taking measurements and able to order the windows. In the meantime, a crew was sent over to do some of the exterior work like wrapping the sills in aluminum. Peter's crew started the installation process literally the day after the windows arrived, which was the first week of November (storing them in my garage overnight). Be aware that you'll need to be out of the house for the duration of the work. Window delivery was a Thursday, they started work Friday, by Monday the lead inspector was back in, on Tuesday the results were back from the lab, and on Wednesday we were home. I will say that the floors were cleaner then we left them, and the windows looked great. Throughout this process, Peter either picked up the phone every time I called him, or called me back right after. He was always straight and open with me regarding when things were possible, the reason for any delays, and what potential pitfalls were. He was also extremely knowledgeable about government deleading requirements and could walk me through the details, which believe me, is something you want. And in the end when it came time to pay the final installment, there were no surprises. So if you want to save yourself a big confusing hassle and solve your lead paint problem, call Peter Larkin and let him take care of it."

"The installation went great. The crew showed up on time and did a great job. One of the windows was more tricky to install than others. So they had to come back on a different day to finish it. Overall, they were professional and communicated clearly. I am very happy with the new windows."

"It has been one year since the replacement, so I felt it was time to leave a review. We replaced all the windows in our smaller mid-century house. Zen provided the windows in a timely manner, and installed them all in a few days. We are generally happy with the quality of the windows, although the locks & operators to open the windows feel a bit cheap. Also, the screens pop in & out, and while that is okay, the lack of a locking mechanism makes me wonder how they will last in the long term. HOWEVER - the team that replaced the windows did not put down any tarps or protection when they took out our old windows. They forgot to remove three of them from our property, and we were left to deal with that. The bigger issue was that they shattered a bunch of the window panes while removing, and to this day, a year later, we are STILL finding large shards of glass on the ground while gardening or planting. We don't have kids, but if we did, we would have had to spend thousands on replacing our gardening, tearing up mulch and dirt, and attempting to keep index-card-sized pieces of glass from being left on our lawn. They did come by once to clean up, but, as I noted, just this week I found two large shards shallowly buried in our side yard. Would not hire again."

"The prompt and did a great job.  they also cleaned window sills and storm windows.
"

"Everyone was very helpful, responsive, and friendly at every point in the process. They came out promptly to give me an estimate and were helpful with all of my questions. The guys did a great job with the installation of the foam and I would highly recommend them to anyone."

"We had to replace 37 windows in our home, and Somerville Window Company was awesome. They had the best price for a high quality double hung window, and the lead time was the fastest around. Bill and his team installed the windows quickly and did such a good job on the install. Bill also took the time to teach us about the windows, including how to replace some window casings and caulk them properly. Two of the windows that were shipped to our house were the wrong size (which they identified immediately when the windows were delivered) but Bill got it sorted out quickly, and the correct windows arrived a few days later. The newly installed windows are beautiful and make such a difference. Couldn't ask for anything else, and definitely recommend them to anyone looking to replace windows!"

"Had 10 windows replaced on 2nd floor of house. 2 guys showed up, did a good job, cleaned up well after, and asked if I had any questions. Very pleased with work, would hire again."

"The replacement was absolutely perfection! The door was very old and the work very tricky,but Bruce handled the job quickly and efficiently.The cost was much less than I was expecting.My problem was solved and I saved a lot by not having to buy a new screen door! Thanks Bruce!!!"

"Mike Viola and his crew are extremely polite, professional and talented. We have a steep roof with multiple peaks that Viola Roofing & Contracting recently replaced along with front-facing siding work to increase curb appeal. Mike removed old cedar shingles and replaced them with clapboard to give a fresher look to an older home. I highly recommend Mike and plan to use his services again in the near future. His quote was fair and he is very easy to work with. He performed the work on the agreed date and within the agreed estimate. Our neighbors continue to compliment the improved look of the house. You will not be sorry if you hire Viola Roofing & Contracting."

"After obtaining several estimates we hire Greater Boston roofing, this is one of the best companies to work with. Throughout the initial bidding process, we were impressed by the professionalism of Mr. Michael Weiss. He answered all our questions, educated us on roofing specifics and gave us the confidence to make one of the biggest single purchases one makes in a lifetime. The crew was professional, polite, cleaned the job site completely and gave us a beautiful new roof. We're most appreciative of their work and the results. Site supervisor was extremely polite and helpful. We are delighted we chose your company and would recommend you highly to anyone in need of a new roof installed to the highest standards. If you need roofing or siding this is the place to call."