Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Nazareth, KY

"Overall, we had a great experience. The waterproofing job was great and works perfectly. The only downsides to our job were: 1) they were suppose to seal off the things in our basement so they didn't get dusty - the seal job wasn't good though so we are still cleaning everything off as we have time weeks later. 2) they were supposed to cosmetically fix some cracks, but it looks sloppy. They just took a caulk gun to it... In our consultation, they had mentioned they would do this pretty, smooth coating thing, which was not done. 3) they did not clean up well. Our floors had dirt all over them when they left and I had to sweep/mop myself. While the above things were annoying, the important parts of the job (the actual waterproofing) were great and look and work perfectly. So I would still give them an A."

"The end result was not a Retaining Wall, as this implies. I hired KCS to install 4 Wing Walls with Headwalls. They did a great job, as the pictures will reflect. If you’re wondering why I have Four Stars instead of Five, it’s only because there’s always room for improvement. In this case, the improvement should focus on Front Office Communication. The crew was scheduled to start on a Monday. So I took the day off to be here. Mid-morning on that Monday, they still had not shown. I had to call the office to find out that they would be here on Tuesday because a previous job took longer than expected. I’m OK with that, EXCEPT I had to lose a vacation day because the office did not call me. I had to call them. AGAIN, the Team did a fantastic job and I FULLY RECOMMEND THEM. However, the office could get better and be more proactive at communicating schedule changes."

"Jordan and DK were professional and courteous. Excellent work done by them on my garage."

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"I felt like Bluegrass was the most honest in regards to the actual work that needed to be completed. I was quickly able to get on the calendar for the foundation repairs that were needed on my home. I was very impressed with the team and the quality of their work. I highly recommend them!"

"Extremely timely and very professional. Walked me through every step and kept me updated every step of the way. The crew that did the work for me were simply outstanding and I would recommend this company and their team for any foundation or craw space repair!"

"The job was not as neat as others I have seen. The wall panels were cut uneven and I had to scrap and wipe dried concrete off them. A drain they put in the floor to reroute the furnace humidifier drainage tube did not drain and water kept backing up on the floor. They did not put the panels in an area in the back corner and it leaked there. The owner in the office was very difficult to deal with when I called about the problem. She tried to say it was my fault because I didn't specify I wanted that area done. I asked to have the basement waterproofed and thought that would include everything that needed to be done. One good thing is they gave me a break on the price for the additional work."

"A plus did an excellent job of removing mold and waterproofing my 112 year old basement. They also addressed an additional issue in the crawl space without coming back with additional costs. The basement has had plenty of rain and has stayed bone dry."

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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"We constantly had water leakage into our basement for years. They were able to send out a professional to answer my questions, and after I decided to go with their service, sent out a team to install my Everdry system. It was an overall great experience. Our basement has been completely dry ever since. I highly recommend Everdry Waterproofing of Columbus."