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"Hal's work is top-notch but I grew increasingly frustrated with the timing and inconsistency of his work habits. His was one of several estimates I received and basically he said he would beat any estimate I received. The difference is that everyone else was going to use cedar and he only works with pressure-treated Southern yellow pine, which is less than half the cost of cedar. I was unsure of the durability and longevity of that product so I did extensive research online. Still unsure, I drive around the Twin Cities to see other jobs Hal did that gave stood the test of time and I decided to move forward. Clearly, the way he builds his fences require considerably more manual labor than those built with cedar posts and pickets so essentially instead of paying for the higher cost of cedar, you pay for increased labor costs. Unfortunately, Hal isn't as going as predicting when he will get jobs complete as he is completing them well. He was over a month late in getting started and I repeatedly had to call him to inquire about the delay. It was quite frustrating but since I didn't absolutely need the fence done by a certain date, I decided to practice patience. Once he finally started, most days he and his helper only worked 4 hours so the project dragged on far longer than I thought it would. Admittedly, there were a couple of weather-related days but other times when it was a perfect day, they wouldn't show up and I would give no idea when they were coming again. After I told him I really needed to have him be more communicative, he was and within a short time after that conversation, he completed the fence. The fence is beautiful and appears very sturdy. We'll see how it withstands time and weather but for now I am very happy with it. Hal does beautiful work but if you are on a strict timeline I would not recommend working with him. If you are flexible and don't mind putting more effort into communication, he is a great person to work with.
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"I think the finishing around the window could've been a little bit nicer. Our basement isn't really finished. It still the brick wall, cement wall.It just seems like it could've been finished off more than it was. They were quick. I didn't see a lot of debris or anything. I know sawing through cement can be messy but they seemed to be very clean and efficient. They were out here pretty quick. We checked around and they were very reasonable."

"They were supposed to come within a month and they came in two and a half months. When I try to reach them a couple of times to change the color, I couldn't reach them. By the time I finally got hold of them, they already got the materials. I just went ahead. I spoke to the owner of the company, I was hoping because of the almost one and a half delay, I was hoping that he can reduce the amount but he did not do anything about it, any product or any incentive to make me feel better. The price is okay. I would not use them again because of what they did."

"Le Voir builders did a professional job and were on the project till completion!"

"Generally very good, although some potentially avoidable delays. Initially not very good at updating us, but later got very prompt updates. All good people to work with as were the recommended subcontractors. Very happy with our porch."

"They were very responsive, and came within budget. There was a lot of different projects that they worked on. We had a little difficulty with them completing a small project. The window blinds were purchased by us, and they were to install them. However, there was a series of problems with the blinds that were not of their doing. At the end of the day, we didn't feel like the blinds were installed properly. Overall, there were many positives to working with them. They solved the sewer problem very quickly. They're very attentive to their customers and measure themselves against a well laid out plan. They were highly responsive to our particular timing needs prior to selling the home."

Locally owned business with over 12 years of experience. Passionate about serving our local community and continuing to deliver great customer service. Feel free to call or text with questions regarding your projects. Look forward to working with you on all your home endeavors.

"The project went very well. Work started as soon as the city inspector signed off on the permit, and was completed on time. At the end of each day Five Star left the site clean and orderly. They encountered some unexpected hidden problems which they resolved without adding any extra costs to our bill. Paul and Kelly were pleasant to deal with at all times, and we will gladly recommend them. They did quality work, on schedule, and on budget."

"Company was great, owner went over everything, was attentive and answered all questions. He came up with great solutions to work in a quirky area on a older house. Crew was hard-working and cleaned up great after completing the project. Purchased services through a deal on Angie's list and the owner worked with me to make the most of the pre-purchased amount of time."

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My new garage/shed was finished approximately one year after I signed the contract with Heinen.  He did a good job of designing the garage (in his head; no drawings) in a way that was economical and works.  Greg Heinen is very personable and generally easy to talk to.  We talked over options and worked through questions and decided on a final design.  My dissatisfaction mostly arises from the length of time it took to finish the work and the difficulty I had in knowing what was going on with the construction schedule. 

Problems started (at least in part) due to heavy rains in June of 2014, which seemed to get everything delayed for months.  I also now (in hindsight) think that because Greg is a relatively small general contractor who works with a number of subcontractors, the delays were due to the availability of many of his subs.  The original start date was to be June of 2014, then pushed back to late July, and then he couldn't give me a date and stopped communicating with me. A crew finally came to demolish the existing garage in late September.  The general pattern was that Greg would tell me when crews would be out, more often than not the crew would not show up on that day, and I would get a series of promised start dates that also did not happen.  Construction continued sporadically in this manner through October and November, and in December I had a garage that was usable (although without electricity except via extension cord).  This spring they finished up with a new driveway (the first was incorrectly put in) and the electrical hook-up.  Some of what I wanted for the garage/shed did not occur and I had to decide whether it was more important to get the garage done or to get it done in accordance with the contract.  Because it was so late in the year, I generally decided on getting things done.  The item that I am most unhappy with is the eave depth. They were supposed to be 18" but wound up being only 12".  Since the roof trusses. were brought onsite pre-constructed, I didn't realize the depth was off until they and the walls were up  so I could measure.  By that time it was late October or November and I needed a garage for the winter.

In general, my experience with the subs is that a few of them showed up when they were supposed to and worked full days, but more of them seemed to show up about 10 a.m. and leave about 3 p.m.  One crew of two showed up at 10 and I saw one of the guys standing around for two hours.  He said they had thought nails would be there, but the right kind of nails weren't there, so the other guy had to get them.  So, it took this guy 2 hours to get the nails (!) and then they left at 3.  On the other hand, the crews that did the framing and put in the second driveway did an excellent job, and the garage and shed function well.  I wonder if part of the problem is that Greg trusts his subs and some of them take advantage of that. Greg seldom came out to see how things were going and seemed to just ask the subs what was going on and simply take their word for it.

In summary, I got the garage and shed we discussed (with the exception of a few items which Greg readily removed from the final cost) and am happy with how it works.  The process of getting the garage, however, is not one I'd like to go through again.

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