Get matched with top basement drainage channels installers in New Britain, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Jon is professional and a man of his word. My wife and I had some leakage in our finished basement. After substantial research, I contacted several companies in the area. Jon and his crew at Eastern responded faster than every other company and offered us the best price for the least hassle. The crew works hard and fast. They were respectful of our home and property and cleaned up after themselves when they were done working. Our interior foundation drain is working great and can sleep in peace knowing that our basement is dry, even on the wettest nights.They stand by their work and even came out to install a false floor under our oil tank after we replaced it., at no additional fee. I would 100% recommend Jon and his crew for all of your waterproofing needs."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"We hired Budget Dry to review our basement problems and hired them to do the waterproofing project, install new basement windows, install the Santa Fe dehumidifier, and recently they installed our back-up battery system. We highly recommend them -always courteous, get the jobs done quickly and neatly, and always respond when we need their advice/want to purchase new filters. A great company!"

"Excellent, very professional crew, installed a new sump pump quickly . Very personable, clear explanation of all work"

"Aaron Lenker add Corbin Gillichbauer of Groundworks leveled concrete walks around my corner lot in Montoursville Pa. They arrived around noon time and were finished about 5 1/2 hours later. They did their work very professionally. They did an excellent job. I would rate their work 5 of 5 stars."

"My review of the work I have had done by Thomas Gianni & Sons Inc.. They really did a great job of working on my property. I call their office and asked to get some excavation of removing a couple of tree stumps in my yard and to put down approx. 20 yds. of gravel in an area near my shed. It was just about three or four days and they call me back to confirm to come out the next day, June 22. Their employee came by early in the morning and went over all the project. Figured out what equipment he needed and measured up for the materials and started the work about an hour later. He was very cautious and caring about minimal damaging to the yard. After removing the stumps he graded the surrounding area with the machine to the point where I only needed to rake it out to plant new grass. The gravel was put down flat and clean; not a mess. I would definitely hire them again."

"Brian, the salesperson, impressed me from the moment he walked in. His professionalism was apparent at the start—not only well-mannered and courteous, but he was clearly knowledgeable and took the time to explain every detail of the French drain installation in language I could easily understand. I felt at ease with him guiding me through the process. On the installation day, Sergey and the rest of the crew arrived ready to work. They not only worked hard, but also demonstrated real care with each step done thoughtfully, surfaces were kept clean, and every component of the French drain was installed with an eye for detail. All in all, the team was courteous, efficient, and respectful of my property. Brian’s calm confidence and thorough explanations combined with the team’s careful work made the entire experience feel seamless. I now have full confidence in my dry basement and would 100% recommend Advanced Basement Waterproofing to anyone who asked me."

"Richard (owner) came to assess the basement water leakage at my home. He was prompt and professional, and gave reasonable options to address the conditions. After the consultation, the work was completed at a later date by a team member who was very professional and did a great job. I recommend CTDB."

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do. <br /> We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath. <br /> AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee). <br /> They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction. <br /> Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly. <br /> We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done. <br /> We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this. <br /> <br />"