Get matched with top new windows service pros in New Haven, CT

"I would never have chosen Finestra based on their advertising of 5 windows for $999 - too used car salesy.  But after interviewing many others and since they had high reviews from Angie, we called them.  They were half of our other estimates, so I was suspicious of the quality of windows.  Come to find out they were installing the very same brand that the competitors were installing.  They were great to work with.  Did what they said, when they said they would.  Installers were very friendly and professional.  Great job. <br /> <br />"

"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"Art did a great job, he was able to get the silicone residue that was on my new vinyl replacement windows when they were installed off. I had tried several times and was unsuccessful. He was professional, neat, on time, and reasonably priced. My windows look fabulous!"

"The time from acceptance of the estimate to the window installation was roughly 3 weeks as was discussed with us.   Paul and his crew showed up on time, put down floor coverings where needed to protect the floors from traffic and cleaned up after themselves when finished.  There was no sign that they did work in the house except for the new windows.  The windows were caulked inside and out and trim added on the outside to blend the windows in with existing frame and siding.  The doors were a week later due to the longer lead time to get the front door.  Paul had no issues with any add-ons we ended up doing and priced them at a reasonable cost.  The work was well organized, complete and performed to our satisfaction.  I will not hesitate to use PK Windows again for work in my home.  Being a Master Carpenter and seeing the results of his work, I have no doubt that Paul could perform any construction job we might hire him for. <br />"

"Phil and Doug were wonderful to work with- very responsive, professional, and answered all of my questions. We replaced a regular window in our home with a 7 foot bay window, which is beautiful and we absolutely love it. My one complaint was that a hole in the wall underneath the window was left following the installation, as well as some cracks, which were patched with a foamy substance but not a proper smooth plaster repair job that could be painted. We had to take care of that repair ourselves. Otherwise, my experience was very positive."

"Luis and his team were very professional and hard workers who got the job done in two days without incident. They installed vinyl half round siding on the third floor of my house as well as wrapped the windows with new aluminum trim. It looks fabulous."

"I had some roof leaks for a while as well as weakened plywood so finally bit the bullet and decided to take action for a new roof. I called four different roofers, all well reviewed in Angie’s List. Keith Gauvin was the only of the four I was able to talk to immediately. One of the others called the next day and the other two were never heard from. Keith gathered the information from me and sent his foreman, Jonathan, out to evaluate the job within a few hours. I indicated that I wanted to start as soon as possible and would appreciate a quick response regarding the estimate. Jonathan and I discussed where the plywood, shingles and dumpster would best be placed to minimize damage to the driveway and lawn. I believe it was the next day that said estimate was sent. I knew what my neighbors and relatives had paid for their roof replacements so had a rough idea of what I thought the price should be. Keith’s estimate was in the ballpark so I hired him. A portable bathroom was dropped off the day before work was to commence, a nice touch as I wondered where the workers would take care of such matters during the 10-11 hour workdays. I have a number of large, old shrubs around the house which I was anxious to protect. Jonathan, the aforementioned foreman, saw to it that large tarps hung from the roof to protect all shrubbery. They put blocks of wood under the dumpster in order to prevent damage to the driveway. Work began the first day on time at 7:30am. Communications from this point were with Jonathan, who clearly had successfully passed an Emily Post manners course which I’m sure was attended along with Mr. Gauvin as evidenced by the polite and expeditious communications I had with them. As the house is large with three stories and a double garage, it was a big job and took two days to complete. All existing shingles were torn off and a good amount of the roof had to be replaced with plywood. The five or six man crew worked very hard under the supervision of Jonathan. There was no damage to my shrubs; the tarp did its job. Their cleanup was excellent including picking up any nails and using a leaf blower for pieces of shingles and wood. The job was completed late on a Saturday; the dumpster and portable bathroom were removed on Monday. The next day, I noticed a wooden brace for one of my garage planters was gone. After notifying Mr. Gauvin, Jonathan came over, took measurements and returned at another time to replace it. During a heavy rainstorm a few weeks after the job, I checked for leaks in the attic. It was dry as a desert. Excellent job!"

"We would highly recommend David and his team to anyone. We are very happy with the quality of the windows and the service was exceptional. Smitty and Jason installed the windows and did a phenomenal job. A-1 Windows & Doors is a great company and we are very happy customers. It was a pleasure working with David and his team."

"Excellent workmanship and attention to detail. Owner Chris was very responsive and addressed all my questions. His crew arrived early and did a complete tear down and new roof in 1 day. Careful attention to removal and replacement shingles under step flashing, even caulked the downspouts removed/replaced during roofing. End of job Chris went around to check the work. Highly recommend."

"Weathertite did an amazing job all the way through. Installation of replacement gutters and downspouts excellent (and clean work as well!). Dave is an excellent sales manager, and he explained the Leaf X product so well. Also, special "shout out" to Joel who us a fabulous administrator. Highest recommendation to this team. Our house now has a nice added value with a permanent gutter solution (no clogs, no warped coverings)."