Get matched with top basement drainage channels installers in New Britain, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"Budget Dry installed a sump pump about 6 hears ago. They have serviced the pump and batteries once a year. We already had drainage pipes in our basement and an inexpensive sump pump. After one of the hurricanes, they extended the drainage to other parts of the basement including near the furnace. They also installed a commercial sump pump with a battery back up. Since then we have had no problems with water in the basement. They only expanded our existing pipes. Other companies gave us estimates to redo everything at a much higher cost. Other companies also included estimates to redo the entire basement. They are efficient."

"Jon is professional and a man of his word. My wife and I had some leakage in our finished basement. After substantial research, I contacted several companies in the area. Jon and his crew at Eastern responded faster than every other company and offered us the best price for the least hassle. The crew works hard and fast. They were respectful of our home and property and cleaned up after themselves when they were done working. Our interior foundation drain is working great and can sleep in peace knowing that our basement is dry, even on the wettest nights.They stand by their work and even came out to install a false floor under our oil tank after we replaced it., at no additional fee. I would 100% recommend Jon and his crew for all of your waterproofing needs."

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"My review of the work I have had done by Thomas Gianni & Sons Inc.. They really did a great job of working on my property. I call their office and asked to get some excavation of removing a couple of tree stumps in my yard and to put down approx. 20 yds. of gravel in an area near my shed. It was just about three or four days and they call me back to confirm to come out the next day, June 22. Their employee came by early in the morning and went over all the project. Figured out what equipment he needed and measured up for the materials and started the work about an hour later. He was very cautious and caring about minimal damaging to the yard. After removing the stumps he graded the surrounding area with the machine to the point where I only needed to rake it out to plant new grass. The gravel was put down flat and clean; not a mess. I would definitely hire them again."

"The did an excellent job I am very happy with the work the did on my roof. I highly recommend them"

"A.J.  was great to work with.  His team graded my backyard and it looks fantastic! They were fast and reliable.
I definitely recommend M&M Construction/ Drainage Pros.  They have also helped put me in touch with other colleagues for tree work and plumbing who are reliable and cost effective.
"

"I really want to thank everyone (sales rep, crew, foreman, etc) for
improving my families air quality. My husband and my son both have
asthma, and have been having a very difficult time breathing lately. The
sales rep actually performed a mold test in the house, and I found the
mold I thought was only on the walls was actually in the air in my
entire house. They came a few days later to install an Easy-Breathe
system and later came to fix my basement water issues.
 I chose Dry-X  Waterproofing because I know a lot of contractors,
and they agree that the company stands behind the product and service.
Another "big" reason I chose them is because they have done business
under the same name for many, many years.
It has been a couple weeks since the basement was complete, and the
dirt is still settling and the basement is a lot less damp and humid. I
am so happy I decided to choose Dry-X . Every single person I dealt
with was professional and courteous to me, my husband, and my children.
We highly recommend using their services.
"

"Glen was awesome and came later in the day because I was a bit panicked about getting water in my basement after the sump pump died. Traveled a long way and I am grateful. Very professional and helpful! Would definitely recommend to friends!"