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"Very positive experience with Tim and his crew. We have horrible well water, and there were time constraints due to real estate purchase. Everything was done within the specified time-frame, neat and professionally. Responsive to inquiries, and helpful in educating during the process. They offer competitive pricing, and there is no pressure. You can tell that their main goal is to provide safe water to their clientele. It has been a few months since completion, and it is nice to have peace of mind that our plumbing, fixtures, and appliances are protected by some of the best equipment on the market."

"We called rapid repairs about our broken water heater.  Elly came over and quoted us a price that was very reasonable compared to other plumbers we called.  After we agreed on the price, Elly went to work.  By that afternoon we had wonderful hot water again."

"Really well. When I called for the appointment the woman who answered the phone was pleasant and helpful and got me an appointment the next day. One of the pipes installed during renovation less than a year ago was too short. Graham and Calvin repaired that and snaked out the pipes removing a clog from years ago in the older pipes. They left everything as clean as when they began. They were on time, courteous, and knowledgeable. They emailed me their pictures when they were on their way so that I would know who they were when they arrived. If I need help with a plumbing problem again, I will definitely call on them again."

"It was so much easier than getting a dumpster. I paid less money than if I had gotten a dumpster because a dumpster charges by weight and since it snowed and rained, everything in the bag was wet - I would have paid a fortune!!! With the bullbag, I paid one set price and the cool part: I got the bag back to refill again and again. This company also recycles most of what is collected so less ends up in a landfill.
No better business bureau complaints.
One set price to empty.
I get to reuse the bag over and over."

"Ed did a wonderful job. I'm very happy."

"The work went fine Troy does only fine work, prices are more than fair, When Troy was done with the job, he cleaned up all debris, All Troys work is very professional and courteous. I will hire Troy again as a home always needs repairs and recommend him to everyone. Thanks again the Hirsch's"

"Simply put: Mark is a true professional and a good man. Something in short supply in the service industries today. Let's start at the beginning: We bought a house very recently. We knew there may be an issue behind the shower wall, but had no idea how bad. Turns out one of the pipes leading to some side-wall jets was leaking. Water was coming in at the base of the wall in the shower (through the grout). I hired a plumber. He wanted $800 to cap the pipe and would not fix the wall after busting through. I settled for a disabled handle so those jets could not be turned on. He did a couple other jobs on our list, but failed to do one and left another incomplete. For a month I asked him to return. Around that time, the disabled valve failed. Water went back into the leaky pipes and started coming through the walls again; this time in a different area, because I had sealed up the leaky area when I thought there would be no more water going there. Stupid, I know... but the plumber came back and saw water in a new area and never surmised that it may be the old problem, now getting worse. In the process of trying to solve a "new" leak, he broke another handle's volume control valve (which I had to run to a plumbing parts supply store to buy and replace to stop a new leak created by the broken valve) and did the worst, sloppiest putty sealing job I have ever seen on the temperature handle, believing that a loose handle was allowing water behind the wall and that must be the new leak. He was here for over 4 hours, didn't properly identify the leak, broke a valve and refused to replace it saying finding the right part was a pain, and completely slathered up a wall with caulk leaving an unsightly mess. Time to find another plumber. Enter Mark. I found him online that night and sent a note. Within minutes I got a text from him, very cordially saying 'thanks for the email, let's chat tomorrow. The next morning, we discussed - in detail - the ongoing situation. I texted him photos of the shower to explain the multiple jets and handles and where the leak was coming from. Right off the bat he complimented me on the thorough explanation and photos. Far from the other plumber that treated me like a nuisance, refusing to return to complete the original job. Our estimate visit was set for the following (next day) morning, but he came over after hours later that evening. He spent an hour with me -at the end of a long day- just trying to identify the leak source. The next day, I contacted the previous homeowner and he drew a diagram and explained where the piping lies behind the walls for these jets. I sent the image to Mark and he knew exactly what to do. We discussed together and both agreed on the solution. He came over the next day to work and was done in a few hours. He also brought his tile guy who put my walls back together, and even came back on a Saturday to finish the grouting! Well, turns out that the pipes were only half the problem. There was also bad grouting everywhere that was absorbing water. In the end, I hired a contractor to strip the walls back to studs and rebuild the entire shower. When the walls were gone, Mark came over as a courtesy to check all the now-visible pipes. He had remained in contact with me throughout the situation and came back one more time to make sure everything was solid before rebuilding. That is the mark of a true pro. Now, a couple months later, we found a new issue in our Kohler Hatbox toilet. He came over, diagnosed the problem, helped me order the right part on the phone, and is coming back to replace the part once it arrives. All components of this toilet are UNDER the bowl! It is not an easy task to get in there and it is dirty – but he did it with a smile. I leave this longer-than-average review to tell you that I have had a horrible experience with a problem left to me by the previous owners that was mishandled, misdiagnosed, and made worse by the first plumber… and then I found Mark. Too many people in the service industry just show up to do a job and don't care. They don't care if you call them again. If you don't, someone else will. Mark has chosen to go a different route, striving to build a happy client base for life. He will take his time, talk to you, explain the problem, and then fix it. Properly. And if it isn’t fixed, he’ll stick with you until it is. He also works with phenomenal people that are there to make things look great again, after the dirty job is done. Mark is a master plumber and has worked - literally - all over the globe for 20 years. New York is so lucky to have him now. If you want a true professional that knows his stuff, will respect you - AND give you a fair price, this is your plumber. If you want a jerk to come over, do a half-*** job, then ignore you for a month and return only to make a problem worse, I know another guy."

"When Frank delivered my cabinet doors and drawers all I could say was "WOW". They came out amazing. My thirty year old cabinets look brand new! I keep getting raves from family and friends who have stopped by. Frank was easy to work with. Arrived on time for our first appointment, went over everything with me and answered my questions. He answered the phone whenever I called him, and responded to emails promptly. I never felt ignored or forgotten. I would definitely not hesitate to use The Refinishing Company again."

"Outstanding. Gene and Ryan were fantastic. Always in contact, helped to suggest optimal layout for the basement and the job moved efficiently from start to finish. There was a ton of contact and communication to make sure there were no surprise and they brought up potential issues well in advance so we could adjust or plan around them. These guys are top notch and I’d recommend them for any job you have."

"Another OUTSTANDING renovation by Rocco and his team. Punctual, clean and top quality craftsmanship in converting our 1980s style bathroom into a modern spa-like showpiece. The team removed our old tile, jacuzzi style bathtub, funky hardware and vanity expeditiously. Then roughed the plumbing, laid new tile, installed soaking tub, shower, toilet, vanity etc with the care, skill and attention to detail of an absolute professional. For the record, Rocco’s team renovated our guest bathroom in 2015 and it still looks great! Needless to say, it was an easy decision to enlist Rocco’s team again."