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"Arid was professional, helpful and did a great job waterproofing our basement!"

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"The foundation was shifting. They drilled holes, put anchors. They put in a moisture barrier. They totally remedied it. They were professional. They have a whole team of architects. They were great! I recommend them to anyone who has basement problems. Very timely, professional."

"I hired JRN also for other yard work. JRN did an excellent job by laying the Mulch on large garden bed area and the surrounding trees. Power washed pavements beautifully. Fixed pavements with a great finish. I would recommend JRN."

"I had Barchella Landscaping do quite a bit of work at my home. They ran drainage pipe from all roof downspouts and three basement window wells to a new dry well. A crumbling front stoop was totally refurbished. The wrought iron railing was removed, taken away and cleaned down to bare metal, repainted and reinstalled. Total front landscaping was done. Removal of all existing plantings and lawn and installation of new shrubs and sod. A large pine tree was removed in the backyard and ten new arborvitae were planted along the back property line for privacy screening. And let me say that these were already mature trees that immediately added screening. The back lawn which is where the dry well was located was graded off, seeded and topped with straw. Extensive repair to a heaved sidewalk and crumbling entry apron into driveway. And Barchella did some work that wasn't really in the original contract. Amazing! Five stars is actually not enough for this top notch company. The owner, Frank Barchella, is a genuine true to his word type of guy. He promised a time line for the project and even though we had quite a bit of inclement weather he and his crew got it done on time. I highly recommend Barchella Landscaping and Masonry. I can't see how any other company could be better."

"Dean and his team are very professional. I had them install a sump pump in my basement that flooded Christmas morning. The day after dean came over and gave us a quote and was able to start work immediately. They were extremely fast and efficient. I would highly recommend their work and will use them in the future if needed."

"I had a long standing water problem in my basement. After evaluating the situation I was pleased to find out that I didnt need to do the whole basement. They were able to pinpoint the problem to the front of my house. The problem was resolved in just one day and it only cost me 1800 dollars. I appreciate the honesty and of course the savings. I would definitely recommend them to anyone."

"They were hired to waterproof my basement. They were very professional, neat and fast. The price was very reasonable. The foreman & workers were very friendly and coordinated the work with the electrician for the sump pump. My basement is still dry after 3 inches of rain on 04/29/14. I would recommend them to anyone looking to waterproof their basement. My only issue is that the project manager did not come to review and inspect the job after completion. Also, I do not know when the sump pump is on or off and how to know if it is on if there is a power outage or power surge."

"They came to my house for an basement inspection, and wrote up an recommendation for what needed to be done. They did not send the recommendation for an month and half."

"Mr. John O. arrived on time and alerted me prior to his coming by phone. John went around the basement and inspected the walls and windows for moisture penetration, and signs of deterioration. He listened to my concerns and wrote a report and recommended an indoor french drain installation based on his professional judgment of the situation.
I received the report with a schematic of my basement and his assessment as a pdf on email. He included a detailed estimate for the work proposed.
I feel that I got a report and an hour of evaluation for $49 and it is fair.
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