Get matched with top tankless water heater repair pros in New Haven, MI

"Excellent!! Plumber arrived within the time period indicated. He was efficient and very knowledgeable He took care of the situation. He explained the problem and provided a solution. We are to call when a new water heater is delivered. What a relief!!!"

"We have not had any issues or problems with our furnace, air conditioner, or hot water heater."

"They service was amazing. I am told by other service providers it will cost $10000 to repair and I found metro and they said they can hydro jet it and were able to fix it. I could not be happier."

"They do a good job. They've replaced water heaters, furnaces and air conditioners. They are punctual, courteous."

"I've had Paul out a few times to do different plumbing projects in my home. He does a great job every time and charges a fair price. I have him scheduled to do another job for me shortly. I always recommend him to our family and friends and he's done jobs for them too. Look no further, PP's Plumbing is who you want to use for your next plumbing repair!"

"Repaired foundation. Sealed basement. Looks good. Good Price."

"Simply superb. More value for the money. We hired him for replacing a gas line for water heater and add a new line for the gas range. But he did more than that. He replaced the receptacles, fixed a water softener line and installed a new gas range. All these things for less money. I would have ended paying around $1500 if I hired someone for all these things to get done. He saved me lot of money. The quality of the work is simply amazing. It is clean and neat. I would definitely get his service the next time also. Thanks for all your help. Your timely and great quality help made me move smoothly to my new home.
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"This company was the only pro we were matched with. I was very impressed by their quick response and willingness to meet my needs. The manufacturer recommended we hire a pro to determine the issue with our water heater that we were unable to diagnose ourselves or through phone calls with them. Edwards sent out a very personable and knowledgable plumber that recommended what we needed. The charge for them to come out was stated as $59 which would be applied to the cost of repair. The heater was still under warranty, so we requested the part from the manufacturer and Edwards set up a second appt to come out and install it. They were very flexible, as the part that was promised, did not arrived until very late in the day on Friday, but we were scheduled for the next afternoon. My husband and I are pretty handy at household repairs, but were happy with their service, so decided to go with them, and draining the tank and reconnecting gas wasn't something we were looking forward to doing ourselves. Another pleasant young man showed up as scheduled and performed the service needed. Now perhaps I am uniformed, as we do most repair work for ourselves. But after being here for less than an hour and using the part the we had secured, I was handed the bill for $294.67!! Three hundred dollars for travel and less than an hour of work seemed extremely out of line to us! My husband contacted the company and requested to speak to a manager. The manager returned the call 3 days later, but needed to investigate before offering a solution. My husband was told that I had been given an estimate prior to the work being performed, which I was not. The manager told my husband he would call back. My husband did not receive this call until after he had emailed the company the following day to report his displeasure in their handling of the issue. The manager's solution was to send a refund check of $50, as he was unable to credit the card used?! I am still waiting for this check, and I still feel like we were overcharged. This is something that we would have been able to do ourselves and would have if we had been given an estimate of the actual cost. My mistake for hiring them without this information upfront, but I up until this point I had been extremely impressed by this company. If you have money to spend, then I would recommend Edwards for your project. The service staff is extremely personable and professional. I felt that the plumbers that came out were knowledgeable. I realize that you get what you pay for, but this is out of our price range and we will not be using their services again."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"The contractor came out the day before and inspected the ground around the pipe with a special camera. He even let me have a look. The next day he and his crew showed up early to start. The work went smoothly. When the repair was done, another guy came from the office and did a quality assurance inspection. They replaced the dirt before they left."