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"As always, Short Pump Heating & Air continues to excel at customer service. The technician, Scott, showed up right on time (which is typical for SPH&A), extremely courteous (also typical), and did a timely but thorough job of the system checkup. This may be my favorite local business in the Richmond area; I feel I get a tremendous amount of value for the products and services they provide. When we needed our downstairs unit replaced two years ago, I went to great lengths to find the best possible value. During my research, I kept seeing comments about how great Short Pump Heating & Air was, and I have to say, it's all true. When they installed the downstairs unit, I was extremely impressed by the professionalism of the entire team, from the office staff to the technicians to the owner. In fact, I was so impressed that I had them replace the upstairs unit a year later, and didn't think twice about whom to call. As a homeowner, it gives me great peace of mind to have such a reliable organization as SPH&A for something as important as our heating and cooling system. This most recent service may have been a routine maintenance check, but it's great to know they still commit themselves to service excellence for their customers. A+ to Scott and the entire SPH&A team."

"Prompt and efficient toilet install"

Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

We have the experience and dedication to get the job done right! Specializing in remodeling services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!

I’m Cecil, owner of Supercharged Mechanical. We provide professional HVAC, electrical, and plumbing services for residential and commercial customers, covering everything from routine service to full new‑construction installations. With over 20 years of hands‑on experience, we bring expertise, reliability, and strong attention to detail to every project.\nWe are fully licensed and insured, and we are proud to offer pricing that outperforms most competitors. Our commercial work includes trusted names such as VDOT, Cato, and Lowe’s.

"I contacted Underground via e-mail and got a call from the owner, Ms Holt. She was going to have the office contact me. JoAnn the office manager contacted me to see what dates would work for the assessment of the job. We were not charged for the assessment visit. I must say from the office to the Technician Bruce and his team, we were extremely happy! So helpful. Bruce arrived on schedule. He let me know he would flush the pipe and run a camera thru the pipes to diagnosis the problem, what the price would be. Great news, the pipe was clean, and whole. No tree roots. The problem was caused by the secondary pipe being jammed into the main pipe blocking it from functioning properly. So the secondary pipe was installed incorrectly, causing us a lot of damage. Bruce made a small hole in the black top where the two pipes were connected installed a ‘Y’ connector and flushed both pipes! It works. Thank you all."

"We called late afternoon and they came out that evening even though it was not an emergency. The work was completed quickly, and he took the time to point a pipe installation error from original construction of house. I will definitely use this company again!
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"John Chisholm and his assistant did a rapid and very good replacement of a body shower in our large shower area. Contractor had to open a hole behind the shower in my wife's closet, close it up after re;\placing the body shower (single spray), and paint the new part. Chisholm also gave me an estimate on putting up a wall for an open-office, with various additions (but did not include a critical component I had mentioned), that was too pricey, so we did not hire the team for that work."

"The company was amazing and the service was phenomenal. Highly recommend."

"Very pleased with the work done."