Get matched with top window a/c unit service or relocation pros in New London, CT

"Excellent service and time efficient! Thank you for the great service."

"Jeremy and his team gave me the best contractor experience I've ever had. He listened to what I wanted, provided a fair quote for a central A/C replacement (air handler and condenser), and never pressured me or tried to upsell. In passing, he mentioned a heat pump option for the shoulder months to reduce oil use, but that was it. After doing my own research, I called him back with questions, and he took the time to walk through the pros and cons honestly. There was no sales pitch, I actually asked for a quote heat pump quote too, because I saw the benefits myself. I ultimately chose the heat pump and appreciate that Jeremy gave me the information needed to make an informed decision. His crew was fantastic, friendly, professional, and thorough. They removed the old system and completed prep work on day one, then finished the install on day two and walked me through everything. Great communication, great pricing, great workmanship. I highly recommend Jeremy and his team!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Never received quote for the service. They contacted me ask for a picture of the old boiler which I sent but never was contacted by them again."

"Yes the work was done. The two guys that came put in 7 windows and two big bay windows in one day. They did not even taken a break. They cleaned up the small pieces of scrap. Then one week later they came back and put in two new doors with the same professionalism when they did my doors."

"The service was great. They gave a lot of really helpful suggestions. They replaced our bulbs with low energy bulbs. They put in weather stripping in areas needed as well. They were great to work with. They gave a detailed report on how to lower our energy usage."

"I recommend Raheem for maintenance jobs. He installed a wall AC unit. He took his time and was very thorough. He did a great job. Very personable and respectful. I will call him again for future jobs"

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today!

"I must admit that WE DO have an Extended Service Contract in place with Sears Home Improvement on our TRANE 3-ton a/c - heat unit, which is why we paid "zero".  We did purchase this unit from SEARS.   NEVERtheless, the service I received on the telephone making the appointment was stellar, polite and accurate.  The repairman did call when he was about 1/2 hour away from arriving at our home.  The repair was done, in a short time, not a penny was charged, and we are very happy!  We've actually called for service 4x during the life of this 2-year Serice Contract (most for seasonal cleanings and "check-ups), and each time we were met with professionalism, timeliness, a smiling face, and a very knowledgeable repair representative.
BUT we did not always have a service contract in place, and we have other items (which we have also purchased from Sears) for which we have no contract.  Each time we needed service, our experience has been the same - quick, accurate, professional and able to work the visit into a convenient time frame for US!  Prices without a contract are pretty darned close to other repair companies, and we feel comfortable and confident using Sears, a company that has been around for well over a hundred years - that alone tells a success story!!  Typically, we are not proponents of extended Service Contracts, but we are glad to have had one on this particular important/costly purchase.  We are up for renewal in May, and our check will be in the mail within a week!"