Get matched with top basement drainage channels installers in New Salem, MA

"Busy dog was very prompt in responding to our need for basement work. We were very pleased with the install. The technicians were polite and thorough."

"I talked with several contractors regarding a flooding basement problem, and received a wide range of contradicting proposals from sump pumps to new interior footer drains to various exterior solutions.  I chose M&M because their proposal was straightforward, along the lines of what made the most sense to me.  M&M's price was comparable to some other drainage and landscape companies, and significantly lower than one of the older companies.  Anthony from M&M answered my questions directly, and included additional work such as grading of the property in the quoted price as well as things I'd forgotten to mention, "sure, no problem."  He guaranteed the workmanship and offered sound advice, i.e., not to include a sump pump at this point since the outside work would likely solve the problem.
While $4000 might seem high for  2 days work, the operation was substantial and impressive, as were the skills of the crew.  They worked hard and efficiently - excellent work ethic.  They did everything as promised, plus took out an old shrub (with permission) in order to create a better drain route, and leveled an odd hump in the yard that indirectly effected drainage. Everything was cleaned up and finished with topsoil and grass seed.  They returned on a later date to address an issue with a walkway slab, no problem.  We are happy with the results.  For the first time since living here, the basement hasn't flooded during heavy rains.  Our drainage issues seem to be solved - money well spent.

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"I recommend everyone to Tom. He turned my house into a place where the air quality was well below average to basically perfect air quality. And he’s just an awesome guy who is totally awesome and respectful. I really can’t say enough good things about him and I wish I could give him 100 stars."

"These guys are the greatest! They saved us a lot of money! We had a dumpster before the bullbag and for 3 tons of material and a week rental of the dumpster it cost us $486! We own the bullbag now, had a full bag - 3.5 tons - picked up and it was only $229! We didn't have any rental charges, excess weight fees, or anything! These guys did everything they said they would! OMG! Everyone should use these guys!!!!! Also, I got the bullbag back! I never have to buy another one and its ready to use whenever I feel like doing a clean out or renovation."

"I couldn't be happier with Joe and his crew.  From first contact and the time we met to get an estimate I could tell right off the bat he knew exactly what he was talking about, and was very professional about everything.  I met with 2 other contractors, and even though Home Facelifters wasn't the cheapest, I knew that they would get the job done right and on time.  They dealt with all of the city inspectors and dealt with pulling all the permits, they helped me pick out many of the different items for the house like the cabinets, counters, appliances, flooring, and even colors for the walls.  There were some things that I thought I wanted a certain way but Joe was always willing to try and explain why another way might be better, which I do appreciate.  The payment process was very simple, we did go over our original estimate, but he had told me upfront there was a chance we would find things behind the walls that we couldn't predict, and I was prepared to possibly go over by a certain amount so that wasn't a problem.  The work was done very quickly, and the quality of everything is great.  I will definitely be using Joe and his crew on future projects of mine.
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"It went great, they showed up on time, went right to work. They completed the job within a few hours and it looks great. I would recommend this company to anyone who is looking to have basement work performed.
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"The service went great. They did a great job, and they were a very quick responsive, and reasonable price."

"Charles and another man arrived two hours late--they never called me, rather I called them twice that morning to find out where they were. The first time, they said they were on their way and would be at my house in 15 minutes. They didn't arrive for another 1.5 hrs. When they arrived, they said they were on their way when they went back to their business and get rain coats. This was the morning before Hurricane Irene was to hit Connecticut and it was raining on and off. At the time, I was relieved that I was having the work done before the storm was to hit, since I knew the gutters desperately needed to be cleaned out. As it turned out, I'm not sure it mattered much, because of the quality of their work.

They did clean out my gutters, but not my downspouts. Basically, they dragged my hose up on the roof (a 2 story house) and flushed the gutters...into the downspouts, where else? I believe they did have to manually do some of the clean out and I have Waterfall vinyl gutter guards on my gutters that they had to deal with and which Charles complained about. I haven't had the gutters cleaned in several years and I knew that birds had dislodged the covers and nested in several place. After the guys left, I found one gutter bracket on the ground in the backyard (I can't see where it came from), and in another spot, I can see a cover connector clip (connecting two length of gutter cover) wasn't reattached to the gutter.

After Irene hit, I was inspecting around my yard and found that a large shrub next to the house was starting to pull out of the ground. That's when I found that the downspout at that corner of the house was packed with about a foot of debris. This wasn't from the storm, this was from them cleaning the gutters but not bothering with the downspouts. I couldn't believe it. Where did they think all that debris was going? They didn't even check the downspouts. It took me about 15 minutes with several make-shift tools (finally a bent wire-hanger worked best) to get it all out. I think the packed downspout contributed to the damage to the shrub (it'll live) because the ground there next to the downspout spot got so saturated.

I can't recommend them. When someone works on your house, you want to them to treat it like it's their own, like they care. I have to say I was very disappointed at how it went, since they had such good grades in Angie's List.

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"lWell. The basement was a damp dungeon prior to installation. Now, it's dry and usable. We also had a contractor install a new powder room and floor and lots of closets. We can now use the basement for extra living space.
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"Provider called at about 8pm the night before to cancel a Monday appointment.  Granted, this was during a rough winter, but a little more advanced notice would have helped.
Seemed to do a nice, thorough job on the air ducts, however the deal was for a fixed number of supplies & returns.  I had fewer supplies, but more returns, so I was charged a surcharge for each additional return, even though they were shorter than most of my supplies.
Could have done a better job cleaning up dirt and dust that accumulated on my floors around the vents that had piled up during the vacuuming. 
Staff was very nice.
All and all pretty good though, would probably use again.  My vents were filthy and now they are not.
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