Get matched with top central a/c service or repairers in Newell, NC

"Service tech, arrived late Service tech, left parts off the unit when putting it back together. Assumed service would include cleaning filters. Tech found leak in evaporator coil. To replace part under warranty, was quoted $1400. For a covered part. When I asked for a break down of quote, I was not given one. I have asked for over 3 days with no response. Spoke with owner Zeek, who claimed he would get back to me. He has not. The system tune up, is a joke, if you do not have problem with your system, it is of no value. I believe it is just away for the company to find something wrong and rape you on the cost to fix. When called out on how they arrive at a price for repair, company refused to break it down, for parts and materials. Since the part was covered under warranty the bulk of the price is labor. I found a competitor to do the work for just under $700. The same work Acosta was charging me $1400 for. Buyer beware of Acosta."

"I hired them to inspect my central AC in our newly purchased home. Only my wife was home and she was VERY impressed with all of the communication, the workman himself, and the company. My wife was very happy she received multiple texts leading up to the appointment, he was on time, was nice to her, didn't try to perform any unnecessary work, only charged us the $80 we agreed upon before he came, and the detailed summary email we got after the service was completed. We would definitely hire them again."

"Great service and great experience. Would recommend him to everyone in the area. Will be going with this company for the foreseeable future"

"We started beginning of August with the Central AC going out ( but only in downstairs of home). Technician came out and diagnosed issue, we needed major component MOTOR. It had to be ordered. He offered us a window exhaust/ portable AC for some very small relief from August heat to use our kitchen area. The motor was supposed to take a month to come in. Several months passed and another technician called to come put the motor in but it now was noticed we also needed the fan that attaches to the motor, another ordered part. Very Long Story short, in DECEMBER, the actual repair was done but guess what, it would not heat like it should it made wobbly noises and I knew it wasn’t right, the heat never came up to temperature as it was not blowing with any pressure. So I called them again. They finally were giving us there best technician Robert, what a life saver! When he finally diagnosed the computer part of system as being issue as well. This was after we replace all the ductwork in our crawl space. We spent a TON of money on this repair but a replacement would have been more and we are so grateful for Robert being hardworking, respectful, knowledgeable, patient, to stick with this repair that until he showed up at our door was an absolute nightmare. Robert you deserve a HUGE raise."

"Central arrived to help install a brand new AC system for my new home. The installers were very professional and cautious during the time of the install and they did a great job with the whole install! The end product was very clean and I will be reaching back out with any more HVAC needs!"

"I guess the price alright. It's about what we paid in Charlotte with another company, maybe just a tiny bit less. But I guess it's the what the prevailing rate is. We had somebody else to do the work, and they didn't do; and we paid them more. We have signed up to use them for our maintenance service for the furnace and air conditioner."

"Great. Have had this service provided by other technicians previously, only to have the results last a few months. Cool Comfort took time to explore the potential root causes, made the necessary adjustments and the benefits have been superior to times past."

At Alcides Pastora HVAC Services, we specialize in HVAC repair, maintenance, troubleshooting, and window system installations. We are committed to providing honest recommendations, quality workmanship, and reliable service at fair prices. Whether you need air conditioning repair, heating service, preventive maintenance, or emergency diagnostics, we work hard to keep your home comfortable year-round. Customer satisfaction, clear communication, and attention to detail are our top priorities

"The company gave exceptional service. They went above and beyond the call to duty."

"Courteous and hardworking. Stayed until he was reasonably sure that everything was working properly. Said he would call to check on the repairs tomorrow. Appears to really know his job."