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"The process was extremely simple. I called and that day spoke with Anthony who helped with all my questions and pricing out what I wanted. I even forgot a few questions and called back and Anthony was very helpful. The owner Danny came out to do the measurement and contract to order the windows. I was told the windows would come in in a few weeks and they came in much sooner. I was traveling for work and wasn't able to get ahold of Danny during the day due to my work schedule. He was extremely accomodating and assisted me through email. They day they came to install they came at 8:30 am and were done by 2 pm. they did an excellent job and my windows look great. <br />"

"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"Art did a great job, he was able to get the silicone residue that was on my new vinyl replacement windows when they were installed off. I had tried several times and was unsuccessful. He was professional, neat, on time, and reasonably priced. My windows look fabulous!"

"The time from acceptance of the estimate to the window installation was roughly 3 weeks as was discussed with us.   Paul and his crew showed up on time, put down floor coverings where needed to protect the floors from traffic and cleaned up after themselves when finished.  There was no sign that they did work in the house except for the new windows.  The windows were caulked inside and out and trim added on the outside to blend the windows in with existing frame and siding.  The doors were a week later due to the longer lead time to get the front door.  Paul had no issues with any add-ons we ended up doing and priced them at a reasonable cost.  The work was well organized, complete and performed to our satisfaction.  I will not hesitate to use PK Windows again for work in my home.  Being a Master Carpenter and seeing the results of his work, I have no doubt that Paul could perform any construction job we might hire him for. <br />"

"From my initial meeting with Phil Coleman,owner, to the installation, everything was very professional. The windows that were installed today (10/31/18) are very high quality (triple pane) and sealing the window system in place was done with great expertise. The new windows open easily and there is a screen on the outside for ventilation. The original windows were in a steel frame embedded in the concrete foundation and the windows were no longer able to close for a tight seal plus some of the window panes were cracked. Our basement will be much warmer now. I had trouble finding a company that would do this small job but Phil said no job is too small for them. I would highly recommend this company-they do big jobs and small jobs. Phil presented copies of several reference letters that were very impressive."

"Luis and his team were very professional and hard workers who got the job done in two days without incident. They installed vinyl half round siding on the third floor of my house as well as wrapped the windows with new aluminum trim. It looks fabulous."

"Doug is fantastic. He gave us exactly what we were looking for at a reasonable price. The installation was done efficiently and professionally. Our windows look and work great. We will definitely be using Accent Windows & Doors on future window replacements."

"Great. Keith was in contact and updated me on the start and they arrived when promised. The crew was terrific and the roof looks great. I was thankful that they took care to replace any rotten wood and install better venting to reduce moisture in the attic. Finally, they left the property cleaner than when they arrived. I was astonished at the care the crew took to clean up before departing. As for pricing, Keith was responsive when I requested an estimate and the price was the more competitive than another vendor."

"Daniel replaced a dozen wood casement windows for us with new vinyl clad ones. The windows he replaced were 20 year old ones from when the home addition was constructed. The other windows in the house were replaced about 15 years ago and Daniel was able to almost exactly match those. He provided the best price and his team was quick and efficient. They did a great job and the new windows are perfect."

"Excellent workmanship and attention to detail. Owner Chris was very responsive and addressed all my questions. His crew arrived early and did a complete tear down and new roof in 1 day. Careful attention to removal and replacement shingles under step flashing, even caulked the downspouts removed/replaced during roofing. End of job Chris went around to check the work. Highly recommend."