Get matched with top fridge, freezer or ice maker repair or service pros in Niles, OH

"Stan was efficient, knowledgeable and courteous. He was on time and even took his shoes off upon entering. I would hire Stan again if needed . "

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Gault did a fantastic job. I moved into a new home and had their technician come out and check the furnace. He did a thorough check and gave me some tips about the furnace. I was very impressed that he did not try and "jack up" the service price and tell me about unnecessary things that needed upgraded or replaced. The technician's name was Jesse. He was friendly, knowledgeable and very professional. The customer service people always answered the phone promptly and arranged the appointment for the next day."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Gorby construction did a great job with our backyard patio. They had to work around our fire pit and a newly constructed bar, and it came out looking great! We can’t wait to show it off!"

"I had Home Solutions Handyman replace a wooden door between my garage and home. The original door never really closed that well, strong windstorms would often blow it open despite being locked, and had about a one inch gap between the bottom of the door and interior flooring that we had to use a draft snake to keep the heat/air from going out into the garage (and bugs from just walking in). After being annoyed with this door since I purchased my home twelve years ago, I finally decided to do something about it. The gentleman who came out to do the estimate was prompt and listened to my thoughts and what I wanted from the replacement. I received a detailed and accurate quote via email a day or two later. The quote was only for labor and stated that I would supply the replacement door and lock set. I didn't have an issue with that since it allow me to pick out a door from a local big box store with a minimum of dents or other damage and get a lockset that matched the others in my home. The technician, named Steve I believe, was on-time and seemed very detailed with his work ensuring the door was properly installed. He went the extra mile to make sure I was happy. After a couple of weeks, the door works perfectly fine and we are very happy with the quality of his workmanship. I am certainly considering Home Solutions Handyman for other carpentry projects I need done around the house as our budget allows."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"