Get matched with top tankless water heater installers in Nineveh, IN

"This happened on Sunday. Response was excellent and technician was knowledgeable and very helpful and thorough. His name was Austin. Price I can’t really judge—since I wanted it fixed (replace water heater) immediately I didn’t shop around."

"Jonathan was very friendly and knowledgeable. We truly appreciated that he was able to replace our leaking water heater the same day."

"I hired Hope Plumming to replace my sewer line, after my old clay sewer line collapsed. It happened 2 days before Christmas, and Hope, was super responsive and helpful to get the job done, as there were some challenges, due to winter with extenuating weather circumstances. They went above and beyond helping to keep my neighbors updated as my line required use of a mutually shared alley. Since then they have also installed a new water heater and water softener. As a repeat customer I would definitely recommend the team at Hope!"

"I was satisfied. It was a very brief very and a short issue but they were good to work with. We were getting ready to sell the house, the buyer had an issue with the water pressure, and it was during the bitter cold time when everyone's water pipes were bursting. We had them scheduled to come and look at the water pressure but they didn't show up. When we called they said they would come a little late, we said that's fine because we knew there were lot of burst water pipes and ours was not nearly severe. However, they didn't call and when they didn't show up, I called their office and there was somebody there after hours. They didn't take my call but they immediately called my husband and apologized for not getting back with him and told him that it would be later. They did show up two hours later, they didn't call us to tell us they were going to but they said the technician was not told to be called. He stayed until all my questions were answered. He was very proficient and he was very professional. Even though it was cold and he had been in cold water all day, he was very good and I was very pleased. It only cost me $50 even though he showed up after hours so that was good. He was sitting in cold basements the whole day, so he was having a miserable day and he still came and did my call so I was very happy."

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."

"Mike was responsive to (my many) questions and is very knowledgable. He explained the options I had to replace my leaking water heater. When I settled on a solution, he did the job the next day, quickly and efficiently."

"Tech was nice and talked to us about their water purification options.
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"Tom Sipes, the owner, came out to quote the job and came again at installation to make sure that all the correct items were at the site. The two installers were very experienced. It took 8 hours to do the job. They did a perfect installation, cleaned up after themselves, and showed us how to program the thermostat. The heat pump works differently from a regular furnace and air conditioner. It is worth it to do an Internet search to understand what you are getting before making the commitment. We have had the system for a few months. It works fine and provides a more constant temperature."

"I arranged for the heater to be checked on Wednesday the 4th.  Before the service call Andrew called and was able to save to time and effort from looking at cell phone photos of the problem.   The plumber who perfromed the installation arrived on schedule with the new water heater.  Installation was quick and the job was completed in about 2 hours time.  Hot water was restored and my wife was very happy.   Service was very quick and the price was quite reasonable.   I was very happy that the job could be done well and at such a good price.
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"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."