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"Fantastic. Years ago my house flooded twice in 2 weeks, so I just do not like anything involving water. Austin, the tech, knows this, and explains everything in detail that he is doing."

"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"They were unable to clear the drain through exhaustive effort, and quoted a pipe replacement that would be required to finish the job. The quote to do that work was about $4800.00. I chose to get a second opinion, and they suggested the same repairs, but the quote to do the work was just over half the price quoted by Mr. Rooter. I used the other company and they were great."

"We had a broken drain pipe. They came out quickly, identified the needed repairs and had it fixed that day. Price was reasonable and they were very professional. I will absolutely call them again if needed."

"Came a day early to get my water repaired great friendly people"

"Benjamin Franklin Plumbing installed a toilet and sink for me. I needed a wall for the shower and I found someone else for that. Benjamin did an exceptional job."

".Excellent!  They were able to bring in the right people (involved S&R Mechanical) to find and fix a plumbing issue that had plagued me for the last 2-3 years -- occasional water backup that flooding in 3 rooms ruining flooring.  It would only happen @ appr 2-3 am and was sporadic.  Seened to occur during "water softener re-generation+" & felt was related somehow.  It was, but other issues were occurring as well.  The  piping underneath home (on slab) was main issue.  This was serious!  It could have meant raising the slab foundation of home!  But went other routes that have worked.  They also showed me what was going on so could see for myself (camera through piping showed everything).  This company is reliable, efficient, knowledgeable, honest and trust them.  So often it is difficult to find the right  people for plumbing issues, but I highly recomment this company.
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"Quickly after purchasing Angie's List deal, the owner called to schedule an appointment, which was a few days later. The installer showed up on time and quickly assessed the situation of my current heater and it's location. Due to my water softener partially in the way of the heater, he decided to remove the door to the closet instead of moving the softener, which saved him time and me money. After checking the dimensions, he was able to reuse my old heater stand, which I also appreciated. With the new water heater designs, he had to do some slight modifications to the copper lines to the house for proper fitment. After making sure there were no leaks, he reinstalled the door and checked to make sure it operated correctly. Overall, he did exactly as he said he'd do in the time allotted for the appointment. I will certainly call Simply Water again for any plumbing needs."

"Promptness was my major complaint. Pennington would say he would make it by the weekend, for example, to pick up the tub, and never show or call. It took many calls and reminders before connections were made. This went on multiple times throughout the course of the project. On the plus side, he had a cell, and would almost always pick up when I called, so at least I could touch base. After he took the tub, he said he should have it back in about two weeks. It was probably closer to two months. But apart from that, his price was lower than anyone else's I called. And from what I can tell, he did a good job. The tub looks good -- especially considering what he started with. He had to take off a layer of paint that someone had put on the inside of the tub, and the outer surface was unfinished and rough. Although if I had it to do over again I might ask how much extra to put enamel on the outside surface as well, instead of the dull white coating that was put on. Pennington made no complaints or extra charges for taking the tub up the steps, which was a challenge. And the capper -- once they brought the tub back, his son and helper insisted on putting on the new hardware I had to hook up to the drain for no charge. Even when I couldn't find all the pieces, they went to their truck and used their own hardware to finish the job."

"The installation went well,but afterwards I not getting any water pressure. I was calling the back out complaining, because I thought it was the water heater. The owner Chris came out and was relentless on finding the problem, which was not the water heater,but the water softener. I was not fair in the beginning , giving this company full consideration because,they were a referral and I had not heard of them, but I will not hesitate to use them again for plumbing need. Excellent service."