Get matched with top gas, pellet, or wood stove pros in Norfolk, VA

"They did an excellent job. I give them an A . The folks at Chim Chimney are truly professionals they installed a fantastic fireplace insert at a very good price. The work exceeded my expectations.They were stellar at communications. My chimney is the best on the block hands-down they did the best job."

"I wanted to get my gas fire place going"

"Crew was very courteous, punctual, and professional. Chimney was swept, fireplace was cleaned, cracks were sealed, and a smoke guard was installed. We have used Ace Chimney Sweep in the past and once again they did an awesome job. I highly recommend them."

"Robert (the owner) was fantastic to work with! Always available to answer questions and work with me on every detail. Install team did a great job on my freestanding wood stove."

"We met at a Home Depot to  pick up the door and supplies.  He cut the plywood that I had purchased previously and when he removed the rotting board, he noticed an infestation underneath.  I was very glad that he took the time to  point it out so that I could treat the area before replacing the board.  The reason I gave a B for professionalism is that he talked on his phone a majority of the time while he was working.  I mentioned my dismay because I didn't think he could work as efficiently, but he thought otherwise. The door installation went well and he finished in the allotted 4 hours.  I was satisfied with the quality of his work.
"

"Our technician, Daniel, was professional, polite, and very patient, explaining what he was doing every step of the way. He also spent extra time to ensure our gas fireplace was working perfectly. I will definitely be using Eastern Light again in the future."

"Ken did a great job repairing our gas logs. My only issue was that he can be difficult to contact as his voicemail mailbox is always full so I had to text him."

"I purchased this service through Angies' list Big Deals. Scheduling was prompt and easy  I was called to let me know when the technicans would arrive and they were right on time.  Joseph and Mike were very professional and friendly.  The gas logs look better than they have in years.  It was a pleasure doing business with this company.
"

"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
"

"We called Precision to get a second quote and we're glad we did. The first provider wanted to resurface the entire chimney for $3K. The gentlemen from Precision came to do the work, which is fairly difficult, and then returned to repair part of the damper that was damaged during the job. Very professional and ethical team. I would recommend them over our first quote provider.
"