Get matched with top new windows service pros in North East, MD

"Good experience. Salesman was helpful with a light touch. Installers (2 men) were prompt and had the job done in less than an hour."

"What a great experience. Ronnie helped us with the measurements and came back to install. Delivery was 2 weeks early (which is unheard of during COVID) and the installation was terrific. Shutters look fabulous and we couldn’t be more pleased. Quality is great, pricing competitive and service without flaw. The perfect combination."

"These guys spent 5 days crawling under my deck in mud and cold weather replacing rotten supports causing my sunroom and deck to sink. I have no doubt, the work they did will remain sturdy long after I decide to move (no plans at this time). Great job!"

"It went great. The technician came out and diagnosed the problem, prepared pricing and was able to do the repair the same day."

"Jesse was very responsive and performed a quick repair after a windstorm to prevent further damage while we were preparing for a full roof replacement. His proposal was very competitive and thorough. Jess kept us up to date on the schedule and when the team would be available to complete the work. They arrived around 7:30am, brought extra people and worked late to complete the full roof replacement in one day due to rain that was forecasted for overnight. This included ripping off all of the old shingles and tar paper, repairing some damaged sheathing, replacing all of the drip edge, tar paper, ice guard, and new architectual shingles. During the installation, the team accidentally dented one piece of the fascia and Jesse replaced it at no cost immediately. I would highly recommend Jesse and his team if you are considering a roof repair or full replacement. Very professional, responsive, and competitive on their pricing."

"Absolutely Amazing!!!!!! We have looked for someone to do the roof for awhile. After speaking with a few friends and family members. We had All American roofing come out and do an estimate. We were very impressed with the professionalism and knowledge. And the Roof looks amazing!! When I got home from work that afternoon, I was very happy by how well everything was completed and cleaned up!! Thank you so very much!! I will definitely recommend you to everyone"

"My husband and I recently ordered (30) custom Pella windows from Lowes for our new home but all of them will all need to be returned. Pella Windows and doors I thought you would like to know how your product is being delivered to your customers. Could someone please let me know how the black window with WHITE grids would have left the warehouse? (Please see picture below that's one of many that came that way). Does anyone look over the orders before they are sent out to the customers location? I have attached numerous pictures of the damaged windows we received. A lot of the windows are not even put together correctly so water would come right through. Please see the pictures attached showing the dents, the scratches and the missing paint. I know I ordered your windows through Lowes but this is your product PELLA and you need to make this right. This puts us so far behind. We had hired help at our house when the windows were delivered yesterday but we couldn't install one of the windows because there is something wrong with all of them. There is nothing stunning about these windows! Do you stand behind your product?"

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"First time they came out to fix my soffit venting, they completely ruined the fascia wrap, thinking they could bend it to fit the soffit panels in and bend back into place...completely unacceptable and I'm not sure who thought that was a good idea, or something they could leave and be proud of as a "5-star" company. I also needed baffles in my attic to ensure insulation would not fall back into the soffit vents. Baffles need to be secured; Ferris just laid them on top of the insulation, unsecured to anything and installed them from outside the house, without going into the attic to place them the correct way...the contractor even insisted with me that leaving them unsecured was ok without any real reasoning when I asked several times why he thought that was correct. Somewhat thankfully, they came back out and started the job over from scratch, replacing the fascia wrap and installing the soffit panels neater, but not quite right in multiple areas, which made me follow up through the workmanship warranty. Even after all of this, they left some of the fascia wood exposed and even left me with a nice gap between the fascia and my roof line in multiple areas around my home. This was due to them removing my pre-existing drip edge in these areas. When I explained this to Ferris, I was told this is their "standard" to stop fascia wrapping an inch below the roof line, even if it wasn't that way before. When I tried asking about a drip edge replacement since they tore mine off, I did not receive a response to e mail or phone call, so I guess the "1 year warranty" I received on their work only applies when they feel like addressing it. Water, critters, etc. can get into this space thanks to Ferris where there was not a gap before - talk about a home improvement! If someone had told me they were going to leave a gap and not replace my drip edge, I never would have gotten this done by them. Additionally, if I needed something to fill that gap, why wasn't I quoted for that part in the original estimate?! Completely dishonest and sneaky in how this was handled, all things considered. Totally absurd and surreal experience from what I expected to be a 5-star service company. Best of luck if you go with them for improvements in your attic ventilation"

"I am not please with this company in multiple ways. But I will only address the management. Had my light switch replaced to newer white switches during kitchen remodel. Light were replaced, but the first day the switch was wired incorrectly. Mr Raul was very professional and replaced them and showed my son they worked but the same box was connected to my Reese light which were never turned on. So when I got home I turned on the Reese lighting and we heard a big boom. Of course I thought maybe the breaker went out and went to reset but the lights still didn't come on. So I sent a text to the team to inform them on the situation and asked Raul if he could send over a Master Electrician. The next Morning I received a call from Management they wouldn't be able to send someone out and it was technically my problem. I explained we just purchased the home and it went through a full inspection including error they found and fixed before we purchased the home. Also we had the VA do another ins"