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"Kevin was very professional and answered all my questions easily. Green Valley was by no means the cheapest quote we received, but we felt comfortable they would do quality work. If the cheapest price is your only concern, then Green Valley is the wrong company for you. We were foremost concerned with quality, and we were willing to pay for the quality we expected. After all, the warranty on a metal roof is only as good as the company who installs it, so I wanted a company that is local and stands by their work. And, they had better financing options that our bank, which was impressive. Kevin was great, and he showed us exactly what brands they used for skylights (Velux) and metal shingles (Decra XD), and he showed us samples of the products and why they were better quality. And, it wasn’t just talk, the samples matched exactly with what materials were used on the jobsite. Believe me, I checked, lol! Green Valley delivered exactly what they said they would. Kevin answered my questions about how they handled jobs that didn’t exactly go according to plan (because customer service definitely matters when things go wrong). A metal roof is a big financial investment, and I wanted to make sure that Green Valley recognized the amount of trust necessary for that kind of expense. Kevin set a great, positive tone for the company. We felt comfortable enough to sign that day, even though I had two more appointments with other roofing companies. The crew that came out to tear off and replace the asphalt roofing was AMAZING. They tore off and replaced the entire roof on the house and garage, installed the giant skylight and my beloved sun tunnel, cleaned everything up, and were done IN A DAY AND A HALF!! I was shocked they were that fast. They cleaned up every single time before they left for the day, and they constantly checked for any nails, which I appreciated since I have dogs. They arrived promptly every morning and were professional and thoughtful to work clean at all times. David came back for the final inspection of the roof, and I thought he would do a cursory, “Ok, looks great, thanks bye” without really looking things over. Boy, was I wrong. David was up on the roof inspecting and touching up here and there for the better part of two hours, and it was hot as **** out. That’s the attention to detail that I chose Green Valley for over the other companies out there. If you are spending this much money, you want someone who is more picky than you are, and for this reason, David is amazing. One small thing that was a little frustrating was the fact they installed the sun tunnel at an angle, not straight down as we had previously discussed. Being hunched over in an extremely hot and cramped attic, trying to make the sun tunnel line up in the kitchen was not fun. Fortunately, David had ordered me the extension kit, just in case, so I was able to correct the problem myself. Regardless, I love that sun tunnel so much, and my only regret is that I did not get another one for the living room or office. It lets in so much light, but without the heat from a skylight! Win win in the summertime! I LOVE MY VELUX SUN TUNNEL! I am so happy with it. We are already talking about replacing all the windows in the house, and I will definitely be calling Green Valley when we do. I have recommended Green Valley to my friends and family, and I would use them again, without hesitation."

"Calls were returned promptly.  A fee is charged for an estimate.  If you proceed with the estimated repairs, the estimate is credited against the total charges for the repairs.  The work was scheduled for a specific date and time and was completed exactly as promised.  The roof was shingled in 2001 and EJS found the exact shingles used so that the repair is entirely invisible.  The source of the leak turned out to be improper initial installation of the shingles around the vent stack by another roofing company.  All the interactions with EJS were professional and they let me know they stand behind the work they have done.  I would use this company again because of their obvious expertise, skill, dependability and courtesy.
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"The service was excellent. Trenton clearly explained the roof inspection process, findings and recommendations. He also went above and beyond to fix another issue that is not related to the roof. No pushy sales pitch and show exactly what is needed or not. Overall excellent five-star service"

"These guys are awesome! They came out, inspected the roof, gave us a quote and once we gave them the green light they were there to start the work the next day. They went out of their way to make sure we were happy with the work they did and their prices were more reasonable than the competition who also wanted us to wait an entire month to come out and start the work. I will gladly recommend them to anyone needing roof work done!"

One thing is certain, to ensure we give all of our customers a feeling that they are in control of the work done to their property. From roofs sidings, gutter, no matter what the customers needs come first and up to code quality material is installed. We are originally local here in the quad cities, new to the business, yet we have expanded into all of Iowa, Illinois and even South Dakota! Give Elite Exterior a call for your next project.

"Mike came when he said he would and repaired a hole in the roof of my barn. It was a difficult job that took
two days. Mike did an excellent job and I would recommend him to any one who needs roof work.
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"They showed up when they said they would and completed the work in a timely manner, at a reasonable price. We had known the gutters that were on the house when we purchased it weren't working properly and they could explain to us and show us why. We can see a huge difference since having these installed and are very happy."

"The original repair date was July 30, 2024 8:00-5:00. At 12:04, I received an email that the technician Trever was on his way. When he had still not arrived and I had not heard from him, I tried calling the Sears Home Service number and was unable to speak to a person to ask what may have happened. I then called Choice and was told they have no control over the companies they hire to provide the repair services but would reach out to Sears to schedule another person. I then received an email that the technician commented "customer declined service" with a payment receipt for $300.00. WHAT!! Trever never arrived and we never declined service to a person who wasn't here and didn't call. I waited all day for him!! Then Sears Home Services had the nerve to send an email asking for me to rate the excellence of service. I couldn't believe it. Meanwhile my dishwasher still hasn't been repaired or evaluated. The next morning, Wednesday, July 31, William C from Sears Home Services called and said he would be here between 12:00 and 12:30. He arrived about 12:45 and went right to work trying to figure out the problem with the dishwasher. He determined that the cost of repair would exceed $450 and it would take at least a week for the parts to be delivered . He spoke to Michelle at Choice Home Warranty and she said she would let him know whether it should be repaired or replaced. She did call back a few minutes later to say it would be replaced. Not long after that I did receive an email from Choice with that news and the allowance of $246 instead of a replacement. I went to Lowe's to see what I could purchase to replace my dishwasher. The $246 barely covers the $174 delivery and installation and $50 charge to remove the old dishwasher. I ended up tapping the "accept" option b/c I felt pressured. The salesman at Lowe's said it would be at least two weeks for any new dishwasher to be delivered to the store and then scheduled for delivery and installation. Also, I have to pay up front for the entire costs involved. Your email stated it could take up to 30 days to receive the eCard for Lowe's. In the meantime, I STILL don't have a dishwasher. I would very much appreciate CHW expediting the eCard for Lowe's so I can purchase a new dishwasher."

"242 did a great job on our roof replacement. They were professional, on schedule, and the finished roof looks great. I absolutely recommend 242 for your roofing project."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."