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"Adam, co-owner, arrived dressed in very nice dark slacks and a light blue button-down shirt. I should mention that Adam's arrival was a complete shock to me. I had mixed up the dates and assumed our appointment was the following week. Thankfully, Adam, arrived on the date we had agreed upon. And, though I didn't recall the time at the moment he drove up, I am sure he was punctual. I told Adam that since he was here, yes, let's take a look at the basement so he could give me a price to paint my basement floor. But, according to Adam, I had agreed to hire him on the spot when we talked. He also said he had purchased all the materials and was ready to work. Though I don't recall all the details of our conversation, I can say that Adam would be the first contractor/handyman who gave me a quote without seeing the job first. For example, other people I interviewed, wanted to see the condition the floor, measure it so they would know how much paint to buy, etc. I don't recall Adam giving me a price over the phone, but I decided to take his word for it. I felt bad that he could have scheduled another job in my time slot and since he also had already purchased the materials, I agreed to let him do the work. What I did recall about our conversation was that I explained to him that I wanted the floor painted because plumbers had to break the floor in two areas to get to the pipes underneath and that they re-cemented the floor, pretty clumsily. I wanted to even out these patches and have a clean, painted, nice looking floor. I also asked him to hang a mirror in my dining room. Adam assured me he could handle the job satisfactorily. Since, I hadn't expected him, I had to hurriedly clean off the basement floor. There were bags and bags of linen and dog blankets, etc. Adam did volunteer to move the remaining 4 or 5 boxes of pillows and blankets. Before we entered the basement, he had said that he typically starts a job by cleaning the floor with a shop vac. However, once he saw my basement floor, he said it was pretty clean and asked to use my push broom (it was nearby) to sweep the floor. We chatted a little and then, I remembered, I wanted the sink stand holding the utility sink cleaned of rust and painted black. He said he had some black flat paint and agreed to do it. I got busy doing yard work in the backyard, when I rounded the front, he was sitting in his truck. He exited the truck and I said, something to the effect that I guess he was waiting for the etching solution to dry. He said, it only takes about 10 minutes to dry. He also said the etching solution was environmentally safe, which I liked, and odor-free. Sometime later, I decided to take a look at his progress. He had already painted some of the floor. I realized immediately that he had not cleaned the rust off of the stand for the utility sink, nor painted it black. I asked him about this, thinking he just overlooked it. But, he said the stand was too brittle to be painted. I told him a couple of other people had looked at it and found the stand sound. He said he would check the stand again. Adam's fee is $155 per hour and $99 for every hour thereafter. He estimated that the job would take 2.5 hours. I was impressed that he was finished right about that time, maybe a few minutes more. However, he said he had another appointment and didn't have time to hang the mirror. He added that he thinks the sink stand could be cleaned of rust and painted, rather than be tossed out. We looked at the floor together, and I told him it looked good. It was still wet and shiny. He told me not to walk on it for 48 hours. Yesterday, I walked on it. I was surprised to hear a crunchy sound. The sound comes from stepping on the epoxy flakes Adam added to the floor, per my wishes. I hope the crunchy sound isn't permanent. As far as the floor's appearance, it's just okay. Maybe I was expecting too much. But, I thought the re-cemented areas would have been blended in so that I would have a nice, clean, smooth looking floor. The outlines of the re-cemented areas show through the paint as well as stained areas and areas that were covered in old paint. It just looks like paint was rolled over the existing floor with little or no prep work done. Based on my information, the cement and other areas could have been sanded by hand, or with a hand-held tool called a grinder, to smooth out the rough edges. But, maybe the Clean n Etch could have done the same thing. Adam said it drys in 10 minutes. I happened to come across a bottle of Clean n Etch at Home Depot yesterday and it advises no foot traffic for 2 hours after application and no top coat for 24 hours. I am not accusing Adam of not applying any Clean n Etch, but I wonder how useful it was if the paint was applied on top of it before the solution actually cured. I can only hope that the paint job will last for years, as Adam said it would. Finally, the idea of the epoxy flakes is that they are spread haphazardly, and they were., but maybe too much so. One area has a huge cluster of flakes and nearby areas are sparse, it looks as if a bag of flakes was dumped in one area and remaining flakes spread sparsely."

"The service person was prompt, explained the tests and we had the results within a week."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!\n

"Service was done efficiently. Explained options that we had- Minimal work or complete fix. We had all the work done that was needed."

"We had Rays Cleaning come in to clean our home after some construction due to our home being hit by a car. We can not say enough about the job that was done! This was one thing that truly brought us peace after such a hectic and stressful 5 months out of our home. Ray was very professional, helpful, punctual, and you could tell wanted to help us out and make our moving back process much less stressful. His crews came in two different days and cleaned/washed walls, fans, floors anything that had layers of dust on them from the construction that was done. They not only cleaned the rooms on the main floor, but cleaned the basement as well as the garage. We were so pleased with their work and would highly recommend his company to any one looking for this type of work."

"Excellent service. Very pleased with work. Servicemen were cordial and hard-working. I have already recommended Coit to my neighbors."

"Cooper Rollins, a representative from Acculevel, was very professional, patient, and courteous. He gave us many practical suggestions during his evaluation. The water damage is very slight, with some leaking on the back wall of our attached garage. We do not have any major damage but wanted to catch any problems early. He gave a very honest assessment and didn't try to upsell services or repairs. Based on his assessment, we may try to do the outer repairs ourselves but would definitely consider Acculevel for inside repairs and other assessments in the future. <br />"

"Made our driveway facing side of the house much more presentable since we are listing it from out of the country! He sent me pictures and text messages updating me throughout the process which was so helpful when we live in Colorado and own a home in Ohio that we are selling. other vendors have done half the work or no showed and he was finally someone we feel like we can trust with any job! We will for sure use them again!! <br />"

"I would give this company more than five stars if I could. After being away on a business trip, I came home to a breached pipe and water damage to seven rooms in my house which wasn't discovered until 6:30 p.m. and after a four-hour drive. Needless to say, my stress and shock levels were off the chart. Robert was my first responder, and he arrived at my home immediately after my call. Even during our phone conversation, he took the time to express how sorry he was that I was going through this...that went a long way with me. When he arrived, he was thorough, helpful, calm and reassuring that they would help me through this. He also contacted Travis, who promptly called me and immediately dispatched Roman and Kevin, who arrived at my house to begin the process of remediation. Roman and Kevin were equally pleasant, thorough and helpful, and they stayed at my house until the initial steps were completed at 1 a.m. in the morning. Through this entire process, the service I received was delivered with positive attitudes, exceptional client service, sound technical knowledge/expertise and a true "customer-first" mentality...you don't find that often anymore. It is obvious that this company treats their employees with great respect, which their employees then pass on to the customer. I highly endorse Cleveland Water & Fire Restoration, and I am grateful to have such a "dream team" during an otherwise stressful situation."

"Joe is an excellent and honest plumber. He answered my call immediately and was able to come over on the same day. He took the time to diagnose and figure out the problem before automatically start snaking out the sewer main (which it didn’t need) like most plumbers would have done. He was very conscious on trying to fix the problem as economically as possible without performing any unnecessary services. That is hard to find nowadays . Unfortunately, most trades do that, but not Joe! I highly recommend his services. I will use him again!"