Get matched with top new windows service pros in Norwalk, CT

"Before choosing window king we had several companies come to our home. Pella, power and another smaller company. Then we had Sam from window king come by. Sam was extremely knowledgeable about the product and was patient with answering questions. We were impressed by the fact that he never pressured us to make a commitment. Afterwards I read many reviews and even looked up the okna company but we still weren't sold.. So I spoke with Sam again and he offered a better deal on the windows so we moved forward... Lisa called me to make arrangements.. when the mechanic came to take the measurements I was out and my daughter didnt give the proper instructions so they were wrong.. Again i spoke with Lisa and she had him come by and remeasure I was extremely grateful. After a couple of weeks I was wondering about the windows so I called and to my surprise Sam whom I was so impressed with was extremely rude and disrespectful towards me.. I was so angry I wanted to cancel my order but Lisa spoke with me and was very apologetic. The next day Nick (the owner) called he was apologetic as well. He expressed how important customers are to him snd did everything in his power to correct the situation. During the next couple of days I got several calls from Lisa letting me know when the windows would come and who would install them. The day of install Rafeal, Anthony, and Shorty as they called him came on time, and ready to work. They did an awesome job Anthony worked especially hard.. The windows look amazing... They worked straight through and man it was hot that day.. they also cleaned up after themselves. Honestly had it not been for Lisa I would have gone elsewhere. She saved the day or sale.. Her customer service is amazing and to me seemed genuine.. I also wanted to mention that Nick came over while the windows were being installed and spoke with me again. If your looking fo windows that look great, and are installed professionally and efficient this is the place to go.. Just avoid Sam.. LISA, NICK, AND THE GUYS WENT ABOVE AND BEYOND TO MAKE ME HAPPY. Greatly appreciated Thank you!!"

"They replaced my windows in a timely manner. At first I was pleased with the appearance and quality of the windows from the inside, but I did not inspect the outside up close as the windows were all on the second floor. Two months later, in June, when I went to put up my awnings I discovered that the mounting brackets for the awnings had been removed and apparently discarded. As a result, three of my awnings can no longer be used. At that time I also noticed there was a sizeable gap, about three quarters of an inch, between some of the window frames and the house siding. <br /> Subsequently, I returned their written survey indicating my dissatisfaction and requesting that their representative contact me. I never heard from them again. I waited until October 5th and then telephoned their sales rep, Mat Taylor and explained the problem. He said someone would be in touch with me. That was three weeks ago and I still have not heard from anyone. For over two thousand dollars per window, I had expected better service than this. <br />"

"The whole experience was great. I asked for a quote, and immediately spoke with John who sent me over some options. Wood, vinyl, and hybrid windows. After speaking with him and discussing my needs, he made some recommendations and came over with some samples. John was honest and actually talked me out of some upgrades that weren't worth it. The team then kept me updated on delivery time frames and scheduling work. Greg would text me to see if I could squeeze in availability if they had an opening (there was a lot of rain days at the time, so things were a bit unpredictable). I very much appreciated all the outreach. Once the windows arrived and the work began, I was amazed on how smooth it went. I was a bit concerned since the windows were old, but they were done with all 9 windows in one day, and they functioned perfectly. We had one window that had a loose latch. John said he requested a whole new replacement, and they kept me up to date on when they were going to come back to swap it. I can't say enough about the communication and follow-up, which not very many contractors do. I will hire Windows Solutions Plus again for my next project (looking at some picture windows next), and suggest you get these guys to give you a quote when you are ready for a window project of your own."

"Phil and Doug were wonderful to work with- very responsive, professional, and answered all of my questions. We replaced a regular window in our home with a 7 foot bay window, which is beautiful and we absolutely love it. My one complaint was that a hole in the wall underneath the window was left following the installation, as well as some cracks, which were patched with a foamy substance but not a proper smooth plaster repair job that could be painted. We had to take care of that repair ourselves. Otherwise, my experience was very positive."

"Ron, the company president, came out to give me an estimate. He was very upfront and thorough, and I felt comfortable with what he told me. He seemed a little taken aback when I asked for a written contract, but wrote one up on the spot anyway. They called to follow up a week later, and I placed my order, along with the required $500 deposit. On installation day, the installers showed up on time. However, they didn't seem to speak much English, and I had to inform them they were looking at the wrong windows. With that cleared up, they set to work - without much of a break - for about 6 hours, installing the new glass blocks. I was impressed by their work ethic, but when they had questions the language barrier seemed pretty steep. The previous owner had run some wires through the old window sills, wires we had since disconnected. The installers, unfortunately, didn't ask before running them through the mortar. I noticed before the mortar dried, and was able to take the wires out and re-pack the mortar. Overall, they did a nice job, and the windows seem very securely installed."

"It went pretty well. The windows are as clean as they can be. I was disappointed, however, by their messing up one of our screens and not even telling me. (They took it out to clean one window and put it back in upside down in the wrong part of the window and I could not dislodge it.) We had to have the window installers fix it."

"I was very satisfied with the work Luis and his team preformed. The project included 12 new windows and residing the entire house. Luis promptly gave me an estimate which was lower than the other one I received. There was extra work involved with the window installation which Luis absorbed the cost. I ended up paying him what was quoted. The job turned out nice. His crew was respectful and cleaned up the job site. I had Luis back to do a few minor repairs afterwards."

"Extremely well. Roofing Crew arrived at 7:30am as expected. They were meticulous about removing old shingles and expecting the exposed plywood for deterioration. They replaced with new plywood at a reasonable cost. Just observing Steve's crew as they installed the new shingles made me glad I choose a licensed professional roofing company like Flying Colors. They took care of obtaining the permit from the town and coordinated the inspection."

"Alkis and his crew replaced our old windows. Walked us through picking new ones and installed them efficiently and quickly. Process went smoothly. Thanks"

"My name is Karen G. Alexander Home Improvement just installed a new roof on my home. Alex was very professional in explaining the entire process. His crew was extremely efficient and courteous and truly did a quality job. I was very impressed with the whole operation and am already getting compliments from the neighbors about my beautiful new roof."