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"Robert Boccia, the owner of the company, came to my rescue within about an hour of when I called. A rental property had a complete blockage in the waste line. He rearranged his schedule so they could do the line replacement the next day. His crew began working around 9am. The waste lines for all the other houses in the neighborhood line up with the front bedroom window. That also lined up with where waste water lines were found in the house. The crew worked hard to minimize damage to the tree that my late father had planted and loved. When, after several attempts, the waste line couldn't be found, calls were made to the City offices to determine where the line actually was. While time and effort could have been saved by calling ahead, in most cases, it wouldn't have been necessary because waste lines are typically buried in a predictable fashion. My house proved to be the exception. Finding out where the waste line was actually located turned out to be good news and bad news. Instead of being to the left of the walkway to the house, it was on the right UNDER a concrete parking pad. This significantly changed the scope of the job. Again, the crew found a solution that minimized damage: instead of breaking up the entire parking pad to dig out the old line, they took out the rightmost portion of the pad, which, happily, came away cleanly, and dug a trench to the right of the clogged/collapsed portion of the line. They found the waste line close to the house, attached new pipes and then ran a new line to the right of the old line, essentially doing a bypass. I had previously spoken to another company about my waste line problem, and they didn't know their right hand from their left. I'm so glad I called Glenoak Plumbing to do this job. It needed to be done immediately and correctly. It was."

"upon inspection of the old tank it was determined that the tank itself, bladder, etc, was fine but the couplings at the bottom were corroded resulting in a pin hole leak. Jim offered me the choice to try to replace the couplings and save the tank but pointed out that since the tank was 10 years old it could fail sooner than later and I'd have to go through the labor charge all over again...we both agreed it was best to replace the entire tank and fittings to get it taked care of right the first time. Clearly the best way to go but nevertheless appreciated being given the choice. Jim and his assistant Glenn, were very professional and courteous."

"There was something that was in the drain so that when water was going in one direction it would be fine but if there there was something down the disposal it would flip it and the it would have a clog and they cleared that. They were straight forward, they got the job done proficiently and professionally."

"James did multiple jobs for me after diagnosing the actual problem. Correcting the issue required james to replace part of an old pipe which could only be accessed through a ceiling. James not only fixed the plumbing issue, he completed the carpentry work and repaired the ceiling. He also replaced my shower floor and the tiles surrounding it. James also replaced faucets on my utility sink. James is exceptionally knowledgeable, professional, and a master of his craft. I highly recommend hiring him for your plumbing needs and wants."

"He was fast and got the job done."

"I had a pipe burst in the basement of our rental property, Flood Crew was referred by our realtor. They arrived quickly after the pipe was fixed by our plumber, demoed, and dried out the areas, even handled packing out our furniture and placing carefully in a pod storage while the work was being done. They did mold testing and made sure everything was safe, the best part was that they dealt with the insurance and we didn’t have to do anything."

"Plumber and electrician both showed up on time, were respectful and got the jobs done quickly."

"I think I talked directly to the owner. Porcelite scheduled service within a week. Technician arrived a few minutes early, got the job done, presented the bill and got out of my hair. I didn't even need to move my sink cabinet which is within a couple of inches of the tub."

"Todd was extremely responsive and called to schedule an in-home estimate the moment I clicked "request a quote" on the Angie's List site. He provided an estimate for both quartz and granite. I then went to their showroom to choose the quartz I wanted (and the sink and faucet) and to schedule the measuring. The laser measuring of my kitchen was very cool. Then the installation was scheduled--counters, sink, and faucet--and it all went very smoothly--even with a run to Home Depot by the plumber for a fitting. I really like that they contract the plumber and that all the installation is done in one day, so there's no down time in teh kitchen."

"Three new tanks (pH, Iron, Softener) were replaced and a new drinking water system at the sink was installed. Great professional people to work with very communitive and honest. Answered all of my questions and provided fast feedback. No issues with system- works great."