
Serving Novi, MI and surrounding areas
Approved
Super Service Award Winner
In business since 2006
Emergency services offered
Credit card accepted
"It went fine, clean up and drain was cleared"





+1


Serving Novi, MI and surrounding areas
Approved
Super Service Award Winner
In business since 2006
Emergency services offered
Credit card accepted
"It went fine, clean up and drain was cleared"





+1

Serving Novi, MI and surrounding areas
Approved (Corporate)
In business since 2007
Free estimates
Warranties offered
"TLDR; The schematics that I was given for my sump pumps were not accurate and falsely advised that the pumps had backup battery systems when they did not. This lead to damage that was not covered by warrantee. In short you pay professional prices for bureaucratic avoidance of responsibility, and a sump pump system that is guaranteed to work only under perfect conditions. DO NOT TRUST. Crew has always been super nice and professional throughout the experience but the actual system is crap for the money spent unless everything in nature is perfect. Which, you know, is why I need a sump pump system?! For perfect weather?? 1. Battery Issue Got two sump pumps put in my crawl space. Team installed two, single model pumps and gave me the paperwork/schematics for the 'Elite 365 Sump Pump' which states that a 120 AMP battery backup "shall be installed". Power went out two days ago, no battery kicked in. Check my schematics...yup, battery mentioned. Called the business who had ONE support member working phones and only TWO on staff. Had to call back multiple times over the next 4 hours to talk to someone and get a tech out the next day. Turns out, the installation order listed the sump pumps as "Elite 365 Single" and that label of single is the only indication that there is, in fact, NO BATTERY BACKUP for the crawl system that I spent $13,000 installing. So now the water in my crawl ruined the $1,800 dehumidifier that was installed and the warranty doesn't cover pump failure or power outages. $13k for a my crawl to look like the inside of a dirty, moldy ice cooler soon as the power goes out. Power was out for 4 hours, damage done. Company wouldn't do jack. 2. Door Agreed to install a sealing door to the crawl. Found out during that they uh, couldn't do that actually because of the material of the wall. So now I have a crappy, half assed bit of wood with some screws in it that doesn't seal the door and lets water in all the time. Don't worry though! That's not covered by their warrantee either. 3. AC Unit All the AC ducts that run under the house now sweat profusely due to the insulation and are growing mold! Yay! So they talked me into a dehumidifier to install down there for $1,800. Did it's job actually! House didn't smell like mold. Well, until the crawl flooded since there's no battery backup on the pumps and ruined the dehumidifier two days later and isn't covered under warrantee... So they removed the dehumidifier since it didn't work anymore and let me know I could totally buy another one!"





+16

Serving Novi, MI and surrounding areas
Approved
In business since 2008
Free estimates
Emergency services offered
Pelkey Services is who you need to take care of your home. We handle everything from the initial consultation to making sure your property looks perfect every single time. We will always treat your property as we would treat our own, and you will be surprised how simple and easy our team will make the whole process seem. Give our team a call today. We're looking forward to working with you!\nWe specialize in -\nSewer Drain Cleaning,\nSewer Water Jetting,\nCamera Inspection,\nSewer Repair,\nPlumbing Maintenance Repair,\nNew Sewer & Water Installation, \nSeptic Services,\nSite Development, \nConcrete & Asphalt Repair &\nSeal Coating.\nWe guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! \n\nCall or click for your estimate today!





+6

Serving Novi, MI and surrounding areas
Approved
Super Service Award Winner
In business since 1990
Free estimates
Warranties offered
"The representatives of Shelby Mechanical are all top notch, starting with the office staff Cheyanne who was always attentive to prompt scheduling of the plumbing work needed at my home. The plumbers were very efficient and did an excellent job both times, and their actual bill was below the quote they provided for the job. Gabe Judge had to go through the foya ceiling to replace an upstairs bathroom drain line which he did under budget. Justin Wilson replaced my galvanized pipes with copper pipes for the water supply lines and my water pressure is like brand new. These folks consistently exceeded expectations and are superstars in my book."





+28

Serving Novi, MI and surrounding areas
Approved
Super Service Award Winner
In business since 2021
Emergency services offered
Warranties offered
"Here doing the work less than 24 hours after I accepted their bid. National brand name water heater with company max warranty. Everything the installer needed was on his van. They accomplished all work they had described beyond my satisfaction, including shutoff valves that did not previously exist."





+42

Serving Novi, MI and surrounding areas
Approved
Super Service Award Winner
In business since 2020
Free estimates
Warranties offered
"I would recommend Exquisite Touch to anyone in need of plumbing services. I had some work done this past Saturday, which included a full stack replacement along with a flange and cleanout. The technicians, Ken and Dylan, arrived well-prepared from the start. There was another worker who joined the team, but I didn’t catch his name. These men were professionals, and their work was of the highest quality. They even laid down protective coverings on the carpet before they began working. They informed me about the entire project step by step and ensured that the area was cleaned up before leaving. I will definitely be using this company again in the near future. Even the receptionist who took my call was professional and knowledgeable about the services offered. Thank you to the team at Exquisite Touch: Ken, Dylan, Sara, and the other worker whose name I missed. Dawn Detroit"





+26

Serving Novi, MI and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"It was excellent. Douglas was very professional, courteous, and did a couple of things to make my sub pump more steady. They left the job site clean. I talked to him over the phone and he seems to be knowledgeable and had good customer service."

Serving Novi, MI and surrounding areas
Approved
Super Service Award Winner
In business since 2024
Free estimates
Warranties offered
"The two-man crew arrived in the morning, removed most of the old galvanized water piping and installed new copper piping mains and a functional bathroom by the afternoon. The remaining work was completed the next day. All demolition and trash was removed from the house. Our clean up consisted of wiping down surfaces and floors. This project went very well."




Serving Novi, MI and surrounding areas
In business since 2006
Free estimates
Emergency services offered
"Came prepared to install a new sump pump as I requested. Did work very professionally and suggested a pump backup system which we will probably have him install. His price was well under another recommended plumber."





+2

Serving Novi, MI and surrounding areas
In business since 2001
Credit card accepted
"Brian and his assistant were prompt and courteous. The installation was quick and professional. I would recommend Highlander Plumbing, and would not hesitate to hire again."

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