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"I must say, from the first meeting to go over their products, measure our windows and doors to the final day of installation we could not be happier. The quality of the products and workmanship/installation was top notch. Doug, Mindy and the entire installation crew were a pleasure to work with. I highly recommend Universal Windows Direct. We will definitely be using them again for the remainder of windows that we need replaced."

"Wonderful! On time, very friendly and easy to communicate with, extremely neat and very careful with items close to the windows. <br />"

"Before choosing window king we had several companies come to our home. Pella, power and another smaller company. Then we had Sam from window king come by. Sam was extremely knowledgeable about the product and was patient with answering questions. We were impressed by the fact that he never pressured us to make a commitment. Afterwards I read many reviews and even looked up the okna company but we still weren't sold.. So I spoke with Sam again and he offered a better deal on the windows so we moved forward... Lisa called me to make arrangements.. when the mechanic came to take the measurements I was out and my daughter didnt give the proper instructions so they were wrong.. Again i spoke with Lisa and she had him come by and remeasure I was extremely grateful. After a couple of weeks I was wondering about the windows so I called and to my surprise Sam whom I was so impressed with was extremely rude and disrespectful towards me.. I was so angry I wanted to cancel my order but Lisa spoke with me and was very apologetic. The next day Nick (the owner) called he was apologetic as well. He expressed how important customers are to him snd did everything in his power to correct the situation. During the next couple of days I got several calls from Lisa letting me know when the windows would come and who would install them. The day of install Rafeal, Anthony, and Shorty as they called him came on time, and ready to work. They did an awesome job Anthony worked especially hard.. The windows look amazing... They worked straight through and man it was hot that day.. they also cleaned up after themselves. Honestly had it not been for Lisa I would have gone elsewhere. She saved the day or sale.. Her customer service is amazing and to me seemed genuine.. I also wanted to mention that Nick came over while the windows were being installed and spoke with me again. If your looking fo windows that look great, and are installed professionally and efficient this is the place to go.. Just avoid Sam.. LISA, NICK, AND THE GUYS WENT ABOVE AND BEYOND TO MAKE ME HAPPY. Greatly appreciated Thank you!!"

"Very happy with our new windows. Took 4 weeks from the time the owner came out to measure to when they installed the new windows. They worked with our HOA and were a few hundred dollars leas than the other 2 proposald we got. Will be using them when we are ready tonreplace our side entry door."

"I would not go anywhere else for windows and doors. Great quality and installation was done by real professionals."

"Len was great to work with and was there to supervise and answer any questions. We're happy with the windows and the gutters"

"They were very efficient & did beautiful, clean work. The entire job took 2 days (22 windows on 2 floors), including time lost to fixing a rotting window frame."

"Great! Super professional. They worked with me on the price. Helped guide me though the process, offering their expert opinions and insights. They showed up on time, and finished ahead of schedule. When they walked out, my house looked just as clean as when they showed up. They even worked with me to keep the noise levels down, since I work from home. They were fantastic! I would recommend them to family and friends that needed windows, doors, or siding work done. I gave them a B on price, but more because I'm cheap, than anything else, haha. The doors and windows we selected were very high quality and great products. The door had to be custom, due to the size we required. That was the majority of the cost. Jamars cost on labor, was very reasonable. And they were willing to work with me on it."

"Ron arrived on time for our appointment and gave me a written estimate.  They were able to install the windows earlier than estimated and on our schedule.  The work crew was one time and very professional.  They were very careful about the plants outside the windows that they were installing.  The work was completed in the amount of time that he said it would be done.  Everything was cleaned up.  The windows are awesome.  I couldn't be happier.  I highly recommend this company."

"The installers were on time and did a great job of installing new replacement windows.They cleaned up after the installation was complete. They were great. I world definitely use this company again."