Get matched with top water heater installers and replacers in Oconomowoc, WI

"Nick got the water heater installed quickly and efficiently! I'd definitely hire them again."

"Had a great experience, they came out the same day and replaced our water heater. The installers wer courteous, conciencous, and left the space clean and did a great job installing our new water heater! Thank you"

"Good job. Water heater works great."

"Very pleased with the work done to replace my water heater. Cesareo was very friendly, professional and efficient I would highly recommend Brisc Plumbing,"

Cardinal Heating, Cooling, Plumbing & Electric has provided full-service HVAC, plumbing, and electrical work to homes and businesses throughout the Madison area since 1984. Homeowners call us for furnace and air conditioner repair, water heater replacement, drain cleaning, and electrical panel upgrades, along with the everyday plumbing and electrical work every home needs. We take the time to listen to every customer and explain the options clearly, and our licensed technicians bring years of hands-on experience to routine maintenance, unexpected repairs, and full system installations alike. Call Cardinal today to schedule your free estimate.

"When I called, because we were looking into a new furnace and air conditioner, Cardinal sent Rick out to check things out in our basement and outside. My husband wasn't here the first trip out so Rick came back to explain what our options were to both my husband and myself. He explained what qualified for tax credits and rebates and then any add ons for heating and cooling. He explained what a heat pump was and how it worked. Then he shared his experience with the product. It was so nice, he came over on a holiday weekend, never pressured us, or was impatient, just a down to earth guy who really wanted to give us the most information to make sure Cardinal would meet all of our needs. They definitely did. Two days later their installation crew arrived bright and early and were done by early afternoon. The house felt different immediately with the in home humidifier and April aire system installed. What a difference! Thank you Cardinal for that wonderful two fur deal!"

"Called Eric, he called back within a couple of hours. Came over to my house that evening with a new hot water heater per my requested specs.. Got it installed in about 2 hours. He also rerouted my gas pipes to the new hot water heater to meet code. He also explained what he was doing and answered all my questions. I will call Gans Plumbing for any future plumbing needs."

"I overfilled my garbage disposer!! My sink had 2 inches of water as a result of my trying a plunger to clear it. I called RS Plumbing at 4:45 in the afternoon and Steve came the next morning at 8:00.

He had me clear the area around the basement pipes in case the clog was more major than I hoped. He was able to clear the drain only in the kitchen area. He worked efficiently and had the drain running freely. I asked him to check the dishwasher hosing in case that was part of the blockage. I have had problems with that before.

RS Plumbing was prompt, competent, and overall good to work with."

"

We had our water heater go out last week.  We noticed it when we woke up to take showers before work.  I called a few places and ultimately chose to go with Harker because the receptionist told me they would be able to come out and assess the heater and replace it the same day.  Our water heater is about 7 years old, so we figured there would be a good chance that it would cost the same amount the replace the water heater as to just fix the older one, so that is why I verified with her that they could fix it the same day.

 

We have a new rescue dog that is not good around men, so my SO came home from work (I had already taken the day off work for this) and she took the dog away from the house so we didn?t disturb the men while they worked.  As we expected, there were a few parts that were bad on the water heater and the cost would be similar to repair or to replace.  He was done looking at the water around 2:00 and he told me someone would call me for a quote.  I was confused as I was under the impression that they would replace it that same day per the lady on the phone.  Apparently, that was not the case.  This guy wasn?t even the guy who would replace the unit, the guy who would replace the unit was busy and they didn?t have a replacement unit. I was very frustrated and mad?I chose Harker because I was told they could do it all in one day or we both wouldn?t have taken off work.  I could have just let my dog outside for a little while for him to look at the water heater.  I paid roughly $120 for this diagnostic test.

 

We then called to speak with a manager at Harker.  They tried to get someone to come back out that night and replace the water heater but were unable to.  They did have someone sent out first thing the next morning and took about $50 off the service call, which was appreciated but didn?t cover the amount of money we lost at work for missing part of both days.  This all could have been avoided by having their receptionist give accurate information.  There are a ton of places in Madison I could have called to have my water heater replaced and I chose Harker because I was told they could do it that same day and if they couldn't have replaced it that day, they should have said so and I would have made other arrangements. 



Update to Harkers repsonse:

At no time did they ever offer to have the heater replaced that evening for overtime rate or we would have easily paid it instead of taking more time off work.  We were told that they could try to get someone out that night but were unable to.  The only reason we okay'd them to come back the next morning is we needed it replaced as soon as possible.  We did not call later in the day-- it was still in the morning when we called.  And, obviously we know that you cannot carry all kinds of equipment around with you, but I was told that it would be replaced that night, so that is the fault of your receptionist to give me misinformation. They will try to write this so they sound like this was our fault for not knowing that they don't carry all the equipment, need licensed plumbers, etc., but we know exactly what was told to us on the phone and exactly how the situationw as handled and it was handled poorly.  We stand by our original reivew and will choose to use another company in the future. 

"

"I was so happy when they said that they could be out there the same night as the day that I called.  But then I was considered a non-emergency and my appointment got cancelled.  I was unable to have hot water or heat with out these repairs, but I was not an emergency.
They got a repair man out a few days later and he was able to give me a quote but not fix it.  He was able to tell me exactly what needed to be done and why some of the damaged had happened.  I always appreciate a good explanation of the situation.
The installation person came during the day (so I had a friend there because I was at work) and he forgot to seal one of the holes in the chimeny, this would again make it dangerous to operate either unit.  The plumber that came the same day noticed it, and we got the repair guy back there to seal off the other holes in the chimney. 
So when you call them they can be there that day, maybe, but they are going to pressure you to sign up for there 'customer club.'  I think the club is a good deal. but here is the gist of it so that when you call you will alreayd have had time to run these numbers. I do not have an AC unit so it was one $120 (instead of $240) they give you $100 off of the initial visit to see what is wrong (originally $139) and then a percentage off the repair costs, and they do one furnace tune up a year (if you have an AC they also come look at that once).
"