Get matched with top window a/c unit installers in Okauchee, WI

"He showed up in a timely manner. He did the job quickly. There was a shorted wire that he had to re-run and pull through the existing pipe. So far it's all working great and has not needed to return. So far everything working great."

"He is the best plumber I ever had."

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After reading Watry Homes reviews on this site, we contacted them in March. I had reached the point where I no longer wanted to maintain the house, and after researching siding options and speaking to other home owners, was seeking a contractor to install what I believed was the best siding solution, Hardy Plank. It was our intention to have the work done before the summer months, to avoid the disruption and scheduling conflicts which inevitably happen in high season.

Scott Watry came out and inspected/measured the house on March 17, presented window options and gave an overview of the process. Within a week we had an estimate and we gave him the commitment assuming the work would begin as soon as materials were received within a few weeks. The project did not get underway, however, until June 4th, the day I was leaving for two weeks of travel. My wife provided daily updates in my absence, and glowing reviews of Scott's workers, specifically, Paul and Rob who came in and installed the windows and doors. I met these guys later and they are true professionals who pay close attention to detail. The siders were also efficient and meticulous in their work, and cleaned up every day. The crew had a few guys, but Roberto, who appeared to be their lead, was very responsive to every question or request, and went out of his way to be accommodating. Splattered paint on a portion of our patio and sill appeared to be their only misstep.

In the end, we have a job that met our expectations in terms of quality, fit and finish. It was the punch list of several small items and requests which was emailed to Scott in mid-June that made the final conclusion of the project a little rocky. It turned out that part of the roof over our den did not receive adequate flashing necessary to prevent a leak that ensued after five days of rain. Scott insisted that it was the result of layers of caulk installed by someone else, inadequately sealing an inside corner of the roof. Dan, who was sent out later to make the repair, said the caulk and sealing had been done by their siders, and was still wet. Scott agreed to place a drywall patch in the interior ceiling where there was water damage, but I spent the better part of a day painting the ceiling, trim and walls to original condition once this was done. This put a damper on an otherwise great experience with Watry.

We totally respect Watry's workers and the diligence they exemplified every day. My feelings about Scott with him not taking ownership of the leak and the damage it caused was unfortunate because it would have been so easy to simply do so without casting blame on others. I also feel it would have been appropriate to personally stop by at the project's conclusion (today), to ensure he had a satisfied customer. As it was, he called and asked me to give a check for final payment to his worker before he left, without asking me if I was completely satisfied. In my view, the size and scope of our project would dictate that he do so. 

However, I would not be hesitant to recommend them as a reference primarily because of his crews.

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"Brad was on time, professional and informative with regard to our air conditioner problem. He did a chemical wash on the outside coils on our aging unit. He provided us with two free filters to replace the more expensive one which was cutting the air flow. He reduced the cost of the service since we had alreadly been "taken for a ride" by another local business we called for an after hours service when the AC stopped working. We will use this contractor to install a new furnace and air conditioner in the future."

"This review is well over due. Now that we have the drain tile system we have not received any flooding The day he began Brian's team came to our house promptly in the morning at 8am. They immediately started jack hammering the floor around the perimeter of the basement. While two men jack hammered on opposite ends the rest of the team followed behind them clearing debris and bringing the large pieces to a truck to be hauled away. They then installed the drain pipe, sump pumps, and poured cement. They were able to compete the project within 8 hours. I was definitely impressed! Now that it is a year later with 3 seasons behind us we cannot complain about his installation of the drainage system. Furthermore, one year later he still provided us with exceptional customer service. Oddly enough our pipes connected to our sump pump that takes the water from the drain tile to the backyard became detached. He responded asap with putting the detached pipes from the sump pump back together and making sure what happened will not happen again. What I liked about him in comparison to the other companies was his approach. No sales techniques, nothing gimmicky just genuine and straight shooter type of guy. He believes in his service, no thrills and whistles to the product. Just common sense solutions with quality service. It's your house your investment. Call this guy, no "BS" to it. He won't let you down.
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"Ben Sullivan and his team were FANTASTIC!
They put on a beautiful roof and did not damage any of the plantings around the house. Ben's quote came in below the
other 2 companies we received quotes from and they completed all the work on
time. They also replaced 5 windows and they did a great job replacing the
rotten cedar and staining the interior wood to match the other windows in the
house. They cleaned and vacuumed every day before leaving the house.
Additionally, we have a cedar-sided house and they stripped and re-caulked the
siding and did a really nice job matching up the caulk color and being
thorough!
Ben is a great guy and a perfectionist; the guys he employs are equally great
and professional. I trusted them in my house, i appreciated Ben's suggestions
for alternative ideas (incidentally, we adopted his suggestions and am thankful
we did), and cannot say enough about the quality and ease of working with
Sullivan Exteriors.
The best thing i can say about working with Ben Sullivan Exteriors is that we
WILL be using them again in future projects...he is already giving us a quote
on another job!


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"Larry was great! He tracked down a part we needed for our refrigerator and got it installed same day. He’s also repaired our dryer. Friendly, professional, dependable."

"Ryan is awesome! He did a wonderful job putting two new doors in my home. He installed the casing and a lot of trim around my home. The work he did looks great. I would highly recommend him."

"Generally well overall. Unfortunately, the weather (early spring) put off the date for the final paving over the outside drain tile. There was also an area along the basement wall for which they didn't install the seepage material (no explanation why). The team broke one basement window, reported to the manager that I had approved replacing ALL the windows with glass block ($200 each for 5 windows). I explained that I had not spoken with them at all, and I'd be willing to replace the ONE broken window. They replaced two. At no extra charge to me. I felt as though it was my responsibility to nag (when will you be able to finish? what's going on with the outdoor work?), when that should be the priority of the business... keeping me informed about what's going on. Finally, when moving appliances, they destroyed my washing machine (cracked a cement part so it couldn't be repaired). I wasn't aware this had occurred until after the fact. I complained but have had no response. Despite the carelessness and unresponsiveness, that basement is dry as a bone. Can't complain on that note. I marked that I would hire again... slightly unsure about that. I'd like to think there's a perfect company out there that would contact me up-front about when work stops or will continue, or when they break something. Otherwise, the foundation work + sump pump install was superb."

"absolutely AMAZING service. Down to earth individuals who did really great work! we were caught by surprise at the water damage and mold that had occurred ( from a leak in the dishwasher), Chris did a wonderful assessment, told us all the steps and gave us a very fair price. He noted further improvements to be done with the lighting (previous improper installation) and need for access panel (for wiring of our dehumidifier) : and he took care of it!! (also took care of an extra "ding" in the drywall in a nearby closet) when they did their work, everything was taped off professionally and sealed, all tile and appliances protected. I was very impressed and it was such a relief to see their professional workmanship for this stressful time. They came multiple days (over a few weeks), texted/called my husband with updates on days in-between treatment and were respectful of our house and time. If you need their services, do not hesitate, truly A+++ I will hire again if the need arises!"