Get matched with top new windows service pros in Old Lyme, CT

"This is a follow-up to my original review of February 9, 2017. A new sash was ordered to replace the one in which the glass cracked just after insertion of a window grille pin into the bottom of the sash. Four weeks later, on 3/9/17 a technician arrived and installed a new sash. All went well until he inserted a grille pin into the bottom of the sash -- the glass cracked, again. What are the chances that this could happen twice and with different technicians? Apologies were made and another sash was ordered. Five weeks later, on 4/17/17 the Andersen tech arrived with a new sash, installed it, and fingers crossed, the grill pin was successfully inserted. Yeah! My final assessment is that this small project to replace a bow window with three double-hung windows took far longer from start to finish (Nov. 2016 - Apr. 2017) than was reasonable, even without the grille pin mishaps. I do however, credit Andersen with persistence in bringing this project to satisfactory completion. Service can be a bit of a lengthy process, but they do follow through. I will say again, these replacement windows are beautifully made and energy-efficient. The technicians are professional, courteous and highly skilled."

"Daniel replaced a dozen wood casement windows for us with new vinyl clad ones. The windows he replaced were 20 year old ones from when the home addition was constructed. The other windows in the house were replaced about 15 years ago and Daniel was able to almost exactly match those. He provided the best price and his team was quick and efficient. They did a great job and the new windows are perfect."

"Excellent workmanship and attention to detail. Owner Chris was very responsive and addressed all my questions. His crew arrived early and did a complete tear down and new roof in 1 day. Careful attention to removal and replacement shingles under step flashing, even caulked the downspouts removed/replaced during roofing. End of job Chris went around to check the work. Highly recommend."

"David provided me the bathroom of my dreams. After hassles (and one con job) with contractors who would not respond in a timely manner, I was extremely happy to find David and his DM Remodeling company. David replied to my inquiries, kept appointments, provided an estimate almost exactly in the middle of the ones I had obtained, worked diligently and well, always cleaned up after a day's work, remained cognizant of my pets' whereabouts, and kindly agreed to some add-on's. I recommend him as a professional and his fine work not only without hesitation, but with enthusiasm."

"Couldn't have asked for anything more! Very punctual and professional installation of new door locks to prevent my dad from being able to get out of the house and wander the neighborhood (or worse).  Helped us to be able to keep him home! <br />"

"I regularly recommend JFK Roofing to my clients if they need a roof repair or a roof replacement. Jeff has great customer service, excellent prices, and is a hard worker. Highly recommend!"

"Gunner is the "A" team. They promptly responded to my quote request. Conor made a fair, honest, professional low pressure presentation resulting in our instant decision to go with Gunner. The contract phase was easy and Becky was a pleasure to work with in the permitting and certificate of completion process. Anthony and Conor were the project managers and were straight up honest, super responsive, in constant daily communication and treat you like family. The construction team was all business with a smile. We were away during the main phase of the project and Conor provided daily photos and text updates eliminating any concerns we had about being away. The post project review with Conor was easy and the very minor issues were quickly resolved. The Hardie board and gutters look perfect. Recent heavy rains illustrated the gutters were properly installed and worked flawlessly. The four custom windows are delayed for reasons beyond the control of Gunner and I have full confidence they will be perfectly installed. We are very satisfied and highly recommend them! Five stars+!!"

"The door looks great - the job was very good. My only issue was I had mentioned saving the old door to send to Habitat and it was cut so we couldn't donate it. I guess they just forgot. Since then A&W has gotten smaller and their time line is longer so...we'll see if we use them again. <br />"

"We've used Alltime several times over the years, this is the latest time.  Great local established firm, courteous, prompt, prices aren't cut rate but are reasonable for the quality stock.  Great experience overall. <br />"

"It went well but not smooth since the window I was installing on is about 20 feet high. I didn’t hire any help. I installed myself."