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"I hired this company to do a high-end renovation of my bathrooms. They assured me the renovations would look good and would be top of the line. This is not the case. They used cheap products, the workmanship is terrible, and they left my home is in a worse condition than before they started. They charged me for things they didn't do and lied to the bank telling them things were complete and withdrew the money, which is a lie. Only now are they telling me "we don't do cabinets, tile, or paint." What type of bathroom remodeler doesn't' do these things? They now have $110,000 of my money with an incomplete and shoddy job. I now have to hire a lawyer to sue them to make things right. They left a hole in my floor that goes through to the dirt below, incomplete electrical work, a shower that is of the wrong material, another shower that is not complete, laminate that is already peeling off 1 week after application. Every single aspect of the remodel is worse than before they started"

"Overall, I think that AAA Plumbing did okay remodeling my shower, but it was NOT a good experience. Jason told me at the beginning that I would be charged for labor and that I would buy the materials. He also stated that he had a crew and that my shower renovation would take 2 to 3 days. On the first day he arrived 5 hours late....and that pattern of lateness continued throughout the whole renovation. It ended up taking them 3 weeks and 1 day to complete the project. When I was presented with the bill, I had been charged over $1700 dollars for materials, which didn't include the $1400 in materials that I had paid for myself. I asked to see the receipts and they could only present me with receipts totaling $524. After about 2 hours of discussion, that extra $1200 was taken off of my bill, along with the $300 for fuel. My towel rack with a shelf was taken down during the renovation. They put it back up but now the towel rod keeps falling down. They also kept the left over materials."

"The walk in shower turned out great, we hated the old green tile. It was well past time to update, their triple savings sale made it fit our budget."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Affordable, but poor communication, promises not kept, and numerous mistakes made that we’re paying someone else to fix. Overall, better than what we had, but would not use them again."

"Kevin gives competitive bids; he does all the work himself without subcontractors which keeps the labor costs down. He is skilled at helping you select flooring, tile, light fixtures, and paint colors. He is a good idea guy, and can suggest multiple ways to solve your problem. He is honest and hardworking. His handyman skills are excellent...he can do anything."

"Mike is very easy to talk to and made sure we understood what he was going to do to complete the project we wanted and made sure we understood how he was going to do it. If I could give more stars I would because he was willing to work around our schedule and neither him or his boys were bothered when my young children got a little too nosey."

"I hired Neli over a week period for 3 different appliances, my dryer, washing machine, dishwasher, and even kitchen sink! I had a fantastic experience: 1. I fixed my dryer with Thomas' excellent remote guidance, changing the timer and the switch! Fabulous guidance Thomas, with lots of money saved! I learned a lot in the process. 2. I determined that there was no dishwasher leak and in the process learned how to check for leaks and trouble shoot for some common repair issues. It cost $40.00 but as I had some water on the floor, I was ready to get a new dishwasher. Now, I am confident that it wasn't a leak and caused by putting in the dishes in a funny manner and not a repair issue. I am using the dishwasher now again with no problem. 3. I determined with Thomas' help that the washing machine had a major problem and could have spun out of control into my wall....no question, it was time to get a new washing machine! This was a well spent $40.00--I even got Thomas advice on purchasing a new washing machine and what to look for. 4. I checked the drainage on my kitchen sink and learned how to empty out the "trap" and that most likely, I am okay, but what to swap out if I have continuing issues with slow drainage. In the end, I saved lots of money, gaining and learning valuable experience! Absolutely fabulous service!"