
Serving Ooltewah, TN and surrounding areas
In business since 2002
Free estimates
Warranties offered
"Overall, I was very satisfied with Premier Surfaces. Lindsey was my project manager / sales associate. She met my wife and I on a Saturday morning as a special appointment (they do not have regular hours on Saturday, appointment only). I had gotten another quote from a different Granite installer that was slightly higher and they only allow you to see their slabs during the week, which is an inconvenience for me. Lindsey was very nice to us, and she answered all our questions. I felt like she went above and beyond for our whole buying experience. We picked a slab, setup a measurement appointment (really early in the morning during the week, like 7 am or earlier). The measurement appointment was on time and took a reasonable amount of time (maybe 30 minutes). My only disappointment with Premier surfaces is they sold me on their SlabSmith program which supposedly allows you to see how your countertops will look upon installation. I took this to mean it would take a photo of my kitchen, and show me exactly what it would look like in a 3d image. The reality is that it shows you a plan view (from above) of what your countertops will look like, and we chose a black granite which had minimal color variation, so it looked like a few black boxes. Lindsey sent me another version of it that had a grainier granite and it still wasn't what I expected (3d), but I could see how it could be helpful for some folks. I just didn't think it was that big of a deal. For the installation, it was relatively easy to schedule, they were supposed to be at our house at 3:15 and they were about 1 hour late, the 4 hour installation time took about 3.5 hours, and ultimately it resulted in a beautiful end product. So I think there's some room for improvement, but I still would use them again without hesitation. See photos below for before and after (also had floors done) and the photos of the Slabsmith."











