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"We had a blockage in our main sewer pipe under the basement floor. It turns out we had an old flood control gate that had collapsed. It was about 80% closed, so water was not able to get out of the house appropriately. I called several companies and not only was Robert's price reasonable, he was the most knowledgable and willing to talk through the issue and the solution. Robert, Phillip, and his crew were able to break up the concrete floor and replace the pipe despite the fact that it was encased in several feet of concrete and was located right near our fireplace. It was a bigger job than we anticipated due to the original pipe being encased in much more concrete than is typically used, but they were able to take care of everything without destroying the walls or fireplace. The new pipe was put in, and the hole was patched with cement. I can't say enough good things about the planning and work that Robert and his crew did. They were skilled and professional and a pleasure to do business with. Despite the large hole in the floor, the clean up was impressive. Half way through the process when we saw just how big and difficult the job was, I felt confident that we chose the right company. This problem could have been a lot worse, and I am glad we trusted Lincoln Sewer and Drainage to take care of it. They also noticed that our catch basin needed minor cement repair, and took care of that while they were here. I highly recommend Lincoln Sewer and Drainage, and I won't hesitate to use them again in the future."

"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

"This guy is the man! I called him because my kitchen sink was leaking and my disposal sounded like it was dying. He came out and super honest and professional. He fixed the garbage disposal in about 30 seconds and then looks at my pipping. He told me that I needed new pipes under the sink and have me an estimate of $250. He then went to bathroom sink bc it was also leaking and told me I needed a new faucet. He came back 1 week later and replaced All of it! The pipes were $250 and the faucet was $250 (because he had to buy it and then install it) I will use him all the time moving forward!"

"Comandor & Antoine showed up within and hour and addressed my issue. They let me watch everything and talked me through start to finish. It was a dirty job, but they did it with a smile and were fun to talk with. They only did what was needed and didn't try to upcharge me for things I don't need. I have been burned before by sewer companies, and it was nice to find a couple guys I can trust. My only complaint is that the AB and Sons website listed "Power rodding starting at $99". I thought this was too good to be true, and it was. The crew wasn't aware of the website price. Turns out that is for rodding regular drains. Be sure to be clear what you need."

"Mark kept us informed before during and after the project.  Due to previous damage to the tub Mark had to complete a repair before refinishing. Overall about 7 hours of work. I would not hesitate to use again.
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"Blendi came at the scheduled time. We needed our kitchen sink drain rodded out. He answered our questions. Cleaned up when finished."

"I have used J Blanton for several years. They are very professional and have been very good to me. Our furnace stopped working. A specific part was broken, and it would have been a $1500 repair. Seeing as it was a 15 year old furnace, they advised just to get a newer one. They even called me to discuss this as I had originally misunderstood the situation and was going to go with the repair instead of replacement. They called to discuss further as the replacement was the smarter choice, so they wanted to make sure I fully understood the situation. I appreciate that! The new furnace is in and works well (the few times we have used it thus far). Also, they helped in selection of a new efficient unit."

"If I’d have known about The Scottish Plumber four years ago, I probably would not have had to replace this faucet so soon. He fixed the problems that the other plumber created and left my place spotless!"

"During the great freeze of '19 we got some water damage in our town home. Laminate floors destroyed and some minor wall damage but we took the opportunity to not only replace the floors but upgrade them across the whole first level and replace our aging cabinetry and powder room. We received several quotes and XLT Home Pro / Cabinet Tree Studios was in the median range price wise (one popular and highly rated design/build contractor was actually 3x their price and schedule duration!) and seemed to be enthusiastic about the job so we called them back and tweaked a couple requests. Within a week we had an amended quote and we signed. About two weeks later we had cabinet delivery and due to one of their other projects being slightly delayed they were able to push our project forward and started demo about a week after that. Week 1: Demo lasted about two days and they did their best to maintain order and keep the mess out of the rest of the home. They also took great care to save our granite counter tops to be reused. New can lights were installed with dimmer and the fridge water was line re-routed through a soffit. Over the next few days they laid wood look ceramic tile over the entirety of the on slab floor and installed the cabinets. Week 2: New tile backsplash installed and appliances quickly reinstalled to get our kitchen in semi working order for the duration of the project. Walls were patched and primed and new trim and casings installed in several locations with the bulk of the painting being completed. Week 3: Two or three days of final paint and punch list. Their crew was top notch. Everyone was friendly, polite and any small issue that arose was quickly corrected to our satisfaction. We added a few extra things in that were missed on our part and they were fair on the price. In a couple years we're planning a master bath remodel and I would without hesitation hire them again."

"I have used this company many times in the last 5+ years. They always did well. I really liked Fernando, very friendly and did the work well. But I called around Wed 09/16/2015 and left a message for a simple toilet repair (float). I got a return call from the office saying that he was very busy and that they would call back on Thursday w/ a day/time. No call came. When I called back on Friday they said they would call back on Monday. No call ever came. I sent an email a few days later w/ my concerns but no reply.
I understand being busy. Just say "We can't do it in the foreseeable future", but no replies shows a lack of respect/caring for the customer.
I'm very disappointed. I would like to speak w/ someone from there to "calm the waters". I'm not looking forward to finding another plumber.
UPDATE:
Since my writing of the above review, where I gave a 'D', Maria contacted me to help resolve my complaint. During that call we smoothed over the rough edges and the next time I need a plumber, I assured her, that I will continue to use Essential Plumbing as my plumber. I am now changing my review to an 'A', as prior to the 9/15 incident that's how I always felt of their work."