Get matched with top major home repair pros (general contractors) in Ottawa, IL

"I am extremely pleased with the customer service I received. Everything was completed in a very timely matter with quality workmanship. They replaced my vinyl siding on my house, and I could not be more pleased with it. Besides a great job the price was very reasonable. I am so happy that I found them on Home Adviser."

Hi, I’m Kevin with Klock Home Services, proudly serving the Fox Valley area. I provide reliable, detail-oriented handyman and home repair services at fair prices. From furniture and drywall repair to minor carpentry, fixture installs, and general maintenance, I treat every project like it’s in my own home. Whether it’s a small fix or a larger task, you can count on quality work done right the first time.

"Our house had a water damage that ruined much of the drywall and floor on the first floor and the basement. For such a big repair job, I carefully looked up the reviews and recommendations from Angie's list and talked to 3 contractors that have the highest ratings. AOM was one of the three. David, the owner of AOM, quickly came to our house, assessed the damage, explained to me what need to be done, showed great empathy to our loss and current situation (having to stay in hotel waiting to go back to our house), and put a very competitive bid (about 2/3 the bid of another contractor). We picked them and signed the contract. AOM uses Trello, a cloud-based project tracking system that software companies often use, to effectively and promptly communicate task description and updates to all workers and house owners. AOM workers are professional, hard working, and friendly. For such a big project, expectedly there were some hiccups and AOM had to juggle ours with their other on-going projects. David kindly explained to me various aspects of the repair work and promptly fixed any faults that we identified. I became to completely trust David's professional skill and that he would treat our house like his. Several nights and weekends David came to work late so that we could move back to normal life as soon as possible. In the end, we are very happy with our remodeled house. I sincerely recommend David and AOM for any house remodeling and restoration job."

"The project turned out great! Progressive Restoration was awesome to work with. They were decisive, efficient, and skilled. Marc was super responsive, and the pricing for the job was more than fair. They will be our 1st call for any future carpentry work that comes up at our house. Highly recommend!"

"I was impressed with how honest he was on what needed to be done. I felt very comfortable with him in my home. He was on time a performed his service. I would definitely hire him again. Great young man. Thank you."

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"The team did a great job installing our kitchen cabinets and appliances. They were respectful, friendly and knowledgeable. Brad was quick to respond to messages. The cost was very reasonable and they did not try to keep increasing price for things, which alot of construction companies do. The quality of the install was top notch and they were helpful in getting the finishing touches even though the trim/fillers provided by the cabinet makers was not ideal. Watchmen will be my first call on any future home repairs/upgrades."

"We got SAL?s name from friends of friends at church that they had built a new house for. 
After a tour of their house we were set on SAL as our contractor. We had them remodel our master bathroom.  This
was a big project as everything was removed down to bare bones.  They guys showed up on-time every day and
always cleaned up the mess at quitting time. Scott & his crew are wonderful pleasant people that truly care about
what they do.  Our bathroom turned out perfect. We get so many compliments on the custom shower they built. Amazing!!!  I would recommend them to anyone. They aren't the cheapest contractor in town, but you get what you pay for.  We plan on having them back to replace our windows too!
"

BuildRite Home Pro's LLC is a siding, window, door and deck contractor. Ww are an Andersen Certified Contractor and have a A+ Rating with the BBB. We have developed installation processes that have proven to be some of the best in the industry! We have over 20 years experience! We are a small home town company so your sure to get the customer service you deserve. Our CEO/Founder oversees all of our jobs from start to finish. He is committed to ensuring you recieve 100% satisfaction from start to finish!

"The window replacement was very challenging - rotten surfaces, on the 2nd story, and extensive work. Jorge worked tirelessly for 8 hours the 1st day to install the window properly. Redid a portion - as he has excellent standards of service and quality. He returned the 2nd day to complete the exterior work. The quality is excellent - he was timely and professional - was extremely reasonable. We would highly recommend Handyman Services for any home repair needed."