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"Pretty poor experience overall. A few "highlights" below Missing caulk, and holes in caulk around chimney flashing on day 1 Was told they'd arrive at 9, and instead they came at 6 AM and woke my kids up tearing off the roof. When I went to ask them what was going on I got "no ingles" as a response. Supposedly nobody on the crew could speak english... They decided it would be best to hack the t-pipes and bends on my furnace vents and leave open to the elements since "4 guys ordered the wrong boots" rather than just going to buy a split boot or attempting to slip over (they had no intention of telling me) They bent my TV antenna They cracked the drywall in my vaulted ceiling entryway from throwing bundles so carelessly (It's clearly written in the contract they aren't responsible as they know how careless there crews are. Interestingly the supply house delivered all the shingles to the top of my roof with no issue, but when 4 guys crew arrived and started throwing them from above there waist it cracked) No prep to control debris and nails from tear off so still finding them in the yard where my kids and dog play. They threw out the stainless mesh covers I had on my vent stacks to keep birds and debris out They left the old powerline gasket just hanging on the pipe Apparently straight lines are up there with speaking english also, there is a + or - 1" difference on the shingle overhang wherever they had to cut them."

"Terrible attitude and customer service some stuff went missing mykel was extremely rude. Do not use these people"

"Had new roof put on our home three weeks ago. J/sales was very thorough at explaining all options of materials so could make informed decision and gave estimate by end of meeting. G/project manager was very accomodating as to providing a few special requests during job. We had a new skylight window applied also. They had to remove old shingles before applying new roof and was done quickly and professionally. We also had gutter guards put on our barn, comes with 20 year guarantee, cant beat that! Give them 5 STARS!"

"I contacted Quality Overhead Door-Toledo because my garage door wasn?t opening or closing properly. The first technician did a thorough inspection, said my opener and track were fine, and installed a new metal piece to straighten the door. The next day the door made a strange noise and wouldn?t stop at the top, causing the motor to grind. Another tech came out and said my opener was bad and quoted me $650 for a new one, even though the first tech said it was fine. After paying $170, I called the sales manager, who was short and dismissive, only offering twenty dollars off. When I asked to speak with his supervisor, he said they?d ?call me when they have time.? The way he said it made it clear he thought their time was more valuable than mine. It?s been almost a week and no one has followed up."

"We have a huge yard with lots of trees and the team did an excellent job clearing out our yard. Very dependable!"

"Very well, besides them being an hour late but I did call them and they said they were running behind. They did an awesome job for the removal of my 6’x4’ bathroom mirrors."

"I'm just gonna say amazing ! "

The Basement Guys has 48 employees. We offer free inspections and design sessions to homeowners. Most major credit cards are accepted. We have great financing options available as well.

"Toledo Door and Window was awesome before the sale through installation. I purchased 3 Sunrise windows, a Provia patio door and Provia front door. All 3 windows leak at the top to the point that I can feel wind blowing through them on cold, windy days. These windows perform worse than the builder's grade windows they replaced. While I love the patio door, a part fell off (roller??). For 6 weeks, I have been trying to submit a warranty claim and am continually told someone will contact me but they never do. I will be taking my business elsewhere for the remaining windows."

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."