Get matched with top clothes washer or dryer repair or service pros in Overland Park, KS

"Prompt, thorough, professional and reasonable"

"We were very worried after a fire started in our oven, thinking it was a defect, but David found that grease had built up near the heating element, took it apart to show us the issue, and guided us through cleaning it properly. He also gave great advice on preventing it in the future, showed us how to use the self-clean feature, and even shared maintenance tips for our other GE appliances, including locating the refrigerator water filter. The service David provided was professional, thorough, and truly above wonderful."

"n/a"

"Worked quick and efficiently. Got the job done."

"Have had Jeff work on appliances in the past and he was wonderful - not sure what happened. Do not trust or recommend - he had a chance to make it right and didn't even respond. He came out to service our dryer in Dec 2025 when it was making thumping noises. He charged $375 to replace the rollers - seemed a bit high priced but needed to be done. Within a month the dryer was making horrible screeching noises - recorded the sound at his request, sent it to him and he said he'd be out that week to fix it. Did not reach out to schedule a time to come. I texted him a few more times over the next few weeks - zero response from him and even gave him one last chance to respond before contacting another repair person. COMPLETELY GHOSTED ME. Had to hire new repair person who did not throw Jeff under the bus - but basically said he had to repair/replace what Jeff had just charged us $375 to replace. An additional $260 later it is fixed - at this rate we could have bought a new dryer."

"Na"

"Troy did a great job at a reasonable price & was very friendly."

"Wayne did a great job."

"Edit: Spoke with owner and it is evident that the culture of this company trickles down. He was just as rude and abusive (cursed at me several times on the call). Be sure to read the other negative reviews. He responds with the same abusive tone. Woman who answers phone is rude and combative. This is from their page. She needs to re read this. Refused to leave a message or allow me to speak to owner Brandon Cady. We do not recommend this company. "Customer service is not a department, it's an attitude! Therepairshack.com is known for its dedicated team that assists our customers on orders and warranty related questions. We believe in building relationships and ensure that our team is available to resolve all questions through e-mails, over the phone, and in person in the quickest amount of time possible. We want you spending time enjoying your products not trying to get answers to questions, that's why we are committed to fair pricing, on-time delivery, and warranty and repair serv"

"Super helpful"