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"Horrible experience. Botched job!! Day one after construction I asked someone to please come look at the job!! Steve blew me off until time to collect final payment. Then tried to tell me it was acceptable job. After two attempts to fix some of the issues. We felt defeated. Then Don Harr called , ask about how it went. He immediately came out to look, after looking the problem was reveled, First, the OSB board was installed wrong, which made everything not line up correctly. He also stated that he had recommended another installer to do our job, He admitting to the fact that Steve was too busy and changed what he had proposed for our job. At that point we threw our hand up ?? What were we to do tear it all off and start over ??? I was lead to believe that Steve was in charge, latter found out we should have called Don from day one. Don was the only truthful one if the bunch!! Even the Window and Gutter installer’s called Steve about the job after they saw the condition ."

"The flooding happened on a Monday. My husband called Tuesday afternoon and within 24 hours, Travis & Cameron were at our house. They told us exactly what happened and explained why the flooding happened. They secured the wires, replaced a pump, and cleaned out the sump pump for no charge because it was under warranty. Both men were professional and courteous, and very knowledgeable about the work they did. Travis explained everything he was doing, and we are very confident in the work they did."

"We invested an inordinate amount of time pursuing a major project with them for a number of months as the scope of work increased. After we were almost done and on the same page, ready to sign contracts to move forward & break ground, they backed out, forcing us to start all over with a different contractor. Heard they got some other more profitable simple jobs. Although we were stunned at such unprofessional behavior, we were eventually very grateful that we feel dodged a bullet. At the end of the day, this company would have been a nightmare on such a big project. Yes, they have an extremely slick selling presentation with all kinds of high tech software and online project management promises. But they only have one local guy (who seems very nice) and the management of the company was all out of town. The local guy had no authority to make ANY decisions—had had to go to them for everything. Every single time we had to meet to review or revise the scope of work as we were putting the initial project together, we would have to wait an entire month until a manager could be in town. In hindsight, we had such a problem just getting things underway, we cannot imagine how bogged down it would have become down the road."

"Got the job Started quick and did a good job coordinating the other contractors."

"Fast delivery for the amount of blinds that were ordered (17 zebra blinds). All blinds fit perfectly and are a beautiful addition to our new home. The blinds ordered were remote controlled and the issue I had with that is that the blinds were not well numbered as per my programming list. I did have to experiment with what remote controls which blind. One of the small shades was damaged in shipment. Working with company now to see if we can get a replacement shade."

"I purchase a Front Entry door for $9600 5 years ago. It is a really nice-looking, full-fiberglass door with sidelights and a transom. this past winter, the lower corner of the door froze to the jamb and when we opened the door it ripped the corner of the door. This is an expensive door with a limited-lifteime warranty and the salesman touted that it would last 50 years or more. The door and sidelights slabs are warranted for life. The finish is warranted for 10 years. which is also fading in spots. Initially, Their customer service did not want to do anything about it so I filled a complaint with the BBB on a Friday. Wouldn't you know it, they called on Monday and said they would meet this Thursday about getting a solution figured out. Well it took about 4 weeks, but they finally got a "solution." They wanted to charge $1700 for a new slab or $200 to glue the corner back on and touch it up. I told them I would fix it myself and wash my hand with the matter and their company. Now because they responded to the BBB Complaint and took so long to get the "solution" the BBB closed my case satisfactorily. BUt don't be fooled. These guys are crooks. They are overpriced and provide lack-luster customer service. Do your future self a favor and find someone else to hire."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"went very well. The regional manager, Dave, was very personable and knowledgeable. Work was done quickly, efficiently and well."

General Contractor

Elbert Construction is a general contractor specializing in residential roofing. We are licensed, bonded, and insured for your protection. We are also members of the Better Business Bureau and you can check out our reviews on Angie’s List. We are located in Noblesville and serve the entire state of Indiana. Our goal is 100% customer satisfaction and we pride ourselves on getting much of our business through referrals from our customers based on their satisfaction. We are big enough to serve your needs but still small enough to care!!