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"Craig has done a number of jobs around the house for us over the last few months--installing a new hot water heater after the old one broke, replacing a toilet shutoff valve, cleaning out a plugged drain (and giving us good advice about how to prevent the problem in the future), replaced a drain in our tub, advising us on a few other planned projects, etc. He is FANTASTIC: professional, knowledgeable, quick, and an excellent communicator. These are not qualities that I've always encountered in a plumber, and we've tried several in the Twin Cities before finding Craig and St. Paul Pipeworks. We won't be looking for another plumber!"

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"Fast and efficient service next day. Estimate given up front and was spot on. Made sure things were working properly after leaking valve replaced. Tested water and secured unit under sink."

"Great plumbing expert that came out the next day and got the project up and running."

From minor repairs to major installations, our team offers a range of services to ensure your home is comfortable and functional. We are skilled in various areas, including general maintenance, so you can count on us for all your home service needs.\n\nContact us today for reliable, professional, and quality home services. Join the community of satisfied customers who have trusted Neighborhood Plumbing, Heating, Cooling, A/C, and Electrical for their home service needs. We also offer financing options for your peace of mind. Remember, our family is here to take care of yours!

"He was very prompt and did all the repairs quickly but well! I would recommend this company again!"

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"Ruslan stopped a dripping tub faucet. He was friendly and professional"

"When I called Cady Handyman Services, my issue was quickly recognized and Mr Cady contacted his plumber and got back to me promptly. His plumber was out within a few hours. This was great because we had the water turned off at the main due to the shut offs at the shower not working, so we had no running water. I discovered earlier as the plumber had that the pipes to the shower knobs/faucet and head were soldered badly and certianly needed replacing else the leak would get worse. He did a great job soldering in new pipe and put in new working shut off valves. Everything is working just fine now. Mr Cady contacted me to ensure that everything was working before the plumber left to ensure my satisfaction. I thought that was a nice touch and he was appreciative of the business."

"Paramount Granite Company was a joy to work with! They offered an incredibly reasonable and detailed estimate (including options and their costs) within a day. When I visited their offices, I was treated with respect and courtesy. Barb answered my questions and showed me their slabs of granite (as well as the sinks and faucets they offer). I had already viewed slabs of granite at the various warehouses, but they had some beautiful pieces to choose from. I ended up picking a gorgeous piece of St. Cecelia granite from their selection, which just happened to be in the least expensive category.
The whole process was made easy by Angie's prompt and helpful responses to my emails. Paramount was flexible with my schedule when we needed to postpone the installation by a week. On the day of installation, the workers arrived on time and worked quickly and excellently. I was impressed when they discovered (from a spec sheet they brought along) that the particular slide-in range we had chosen needed rounded corners for the opening. The worker finished the job except for this part, drove back to the office and returned within the hour with the rounded piece to complete the job perfectly!
Paramount Granite Company is a first-rate company. I would highly recommend them to any of my friends. I am simply thrilled with my countertops and the excellent experience I had with Paramount.
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