Get matched with top concrete injection leveling mudjacking pros in Penns Grove, NJ

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"Jonathon was very professional throughout the installation he walked us through all the they did and asked if we had any concerns we will definitely use their services again and recommend to other people"

"Patrick and his team were wonderful to work with for our stone and brick repointing! They came on time as scheduled for both the quote (which was very fair for the work that needed done) and actual work start date. The work they did looks amazing, and they took care to make the new sections of mortar have the same style as the old sections on our beautiful Victorian. Patrick even pointed out several other issues (some of which we were aware of), and prioritized them based on severity. We will happily be hiring them again for our masonry needs!"

"Nick and team were extremely helpful, informative, responsive and did exactly what they said they were going to do (and even better when they said they were going to do it). Nick was very reachable via email and was more than willing to help. I hope to never need a foundation expert again, but if I do I know that I would definitely have them do the work."

"Chris and his crew were excellent. The extent of Chris' knowledge was quite impressive. He made me feel like I was finally in good hands by showing and thoroughly discussing everything he found. During his inspection he checked every possible issue that could be causing the problems. He explained the repair processes necessary and showed me as he was doing them. They were courteous and cleaned up, leaving my property cleaner than when they arrived. They were very polite and more than willing to do whatever was necessary to help me complete the project as I wanted. I can not thank Chris and his team enough and would absolutely recommend their services."

"Everything is great. I love not having to worry about water in my basement. The drain is neat and professionally installed. It looks great. We also had a few cracks in our foundation fixed."

"Excellent. Jerry and his crew did a wonderful job. Would recommend to my friends"

"It went really well. They did a good job and we're really happy with their work."

"See above.  Other than being misled by the offer, ie-not realizing that the reason for the appraisal was to obtain a mortgage only, I have no way to rate this service.  Please note, we did not use this service and have nothing negative or positive to say about this company.  Angie's List ought to have an Overall Rating for NA, like they do for the specifics.










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