Get matched with top in Penns Grove, NJ

"The repair took two trips and cost quite a bit more than the $79 special but the work was done professionally and completely and the provider was very professional and courteous.
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"From salesman to installers to plumber the job went very smooth & effortless. Very pleased with the completed job."

"Paul from PK responded immediately to my call on a 98 degree day, despite being bombarded with calls. He diagnosed the problem and completed the repair (replaced blower fan) quickly. PK’s service was outstanding."

"After a plumber told me that the cause of leaking pipe was pinholes caused by very acidic water I called several companies. I decided to go with Orbit because Madison answered all my questions and concerns. I Their solution addressed all my needs. We scheduled and the systems were installed by Dylan, who was professional and efficient. He answered my questions and told me what I needed to know to feel comfortable with my new system. He also cleaned up beautifully, leaving my garage in perfect order. In the time since installation there is a noticeable difference in the water. I also feel like my skin is benefitting from the softer water. and the acidic levels in my well water are controlled."

"They were very professional and extremely prompt. They came on time and they stayed until they fixed everything. I would highly recommend them and referred them to another friend. They got the job done in about 5 hours. They left for a little bit to get all the tools they needed and brought back an assistant with him. They came back after hours to replace the garbage disposal."

"They did good work for us for a couple of painting projects, and then the owner left the country and the final project didn't turn out as well. "

"OUTSTANDING SERVICE!! WC FALLOWS solved a tricky problem for us, FAST. Our main septic pipe seal degraded over the years, and we started getting ground water streaming into our basement, every time it rained heavily. Bill and his team were super responsive, and knew exactly how to remedy the problem. Bill is clearly an expert in this field, and even had to cut through our deck to access the pipe. I am happy to report it rained like crazy last night, and our basement is DRY! Not only are Bill/team highly skilled, but they provided 1st class service; took muddy shoes off before coming inside the house, meticulously and carefully replaced our deck planks to minimize damage, hosed surfaces down after work was completed, etc. etc. They are fantastic and Bill's sense of humor is an added bonus! Thoroughly enjoyed working with him/his team, and would highly recommend."

"We had a shower pan, drain and exhaust fan installed. In addition, we had a plumbing leak and gas leak that was unexpected and Alpha came back and fixed them."

"Initial person was too chatty, too much information, overwhelming. Later more succinct. Workers who did test & insulation (blower door test to reveal air leaks). Workmen were sufficient and polite. Two years later discovered they had caulked Marvin windows which should NOT be caulked in order to wash them w/ moveable parts. It cost me $175 to have them repaired or caulking removed. This was done & I submitted a bill 11/13/14 and have not been reimbursed yet. Have called 2x's to remind, last time man said he thought it was done and he would see about it. That was 3 weeks ago the last time and 7 weeks from the first reminder. It is now 2/24/15."

"I wrote a negative review of Rightaway after having a disappointing experience involving a ~$4k mold remediation+sump pump installation job, during which the firm broke a pipe and failed to repair it properly, according to two plumbers who came out afterwards. I noticed the problem a few months later when I rechecked the crawlspace after my backup sump pump battery alarm went off following some heavy rains. We had Rightaway out again that point (Al arranged the visit of one of his colleagues while he himself was on vacation) and were told by Al that we’d get an estimate for waterproofing the area as a second job. He also denied responsibility for what we believe was a poor repair job of the pipe. After a month of texts with Al, the owner, we hadn’t received an estimate. I should note that Al was very responsive via texts during this time and gave reasons for the delay. For example, he told me over text once that he did not have the right phone number or email address for us. After being solicited by Rightaway for a review on Angies list, I posted a very negative review and Al immediately contacted me and insisted he come out and provide us with another estimate. After I asked, he also agreed to reimburse us for the repair job we’d had done on the pipe; that repair had cost ~$300.00. Al then came out to the house. He told us he’d mail us the reimbursement, send us an estimate for a new waterproofing job, and give us references of people for whom the company had honored their warranty in the past. He emailed us the estimate that day and then mailed the check the following week. However, that next week, he said he didn’t want to provide us with a reference unless he was assured that we would go with his firm for the new job, because he didn’t want to bother past clients for a reference, essentially, that wouldn’t lead to another job. Over text, he said that if I was waiting for a reference to change my review on Angie’s List, then I should go ahead and leave up my initial negative review, and that he would then post all of our text exchanges because I was not being fair and honest. At this point I called him and he explained (as I just did) why he didn’t want to provide a reference. I told him I would change my review to reflect all of our communication since early February, and that’s what I’m doing now. Al is very responsive to texts and calls, and he seems very knowledgeable about his craft and plumbing. Indeed, when he came out to our house personally, he was very convincing and I was considering re-hiring him despite the prior frustrations. I am also impressed that he cares enough about his reputation to insist upon coming to our house, offering a solution to the problem, and reimbursing us for the cost we incurred repairing that pipe. However, based on our last exchange, regarding the texts and the lack of a reference unless we went with his company, I decided against rehiring the company. I've decided I'm not hiring any future new work without a very thorough reference review. As I’ve said, the firm is very responsive in terms of communication and seems to know their business; I would just not go with them again personally based on my experience."