Get matched with top new windows service pros in Pensacola, FL

"First, the representative who came out to give a quote made several suggestions that we had not thought of. We appreciated that he gave us options and let US decide if we wanted to spend a little more or go a more economical route. Second, the communication, before, during and after the install was exceptional. They kept us in the loop and they responded quickly to any calls we made to them. Third, the installation went smoothly and quickly. They had a process and routine that enabled them to do the install with little "waiting around" time. Last, as with any renovation, we discovered a couple of minor problems after the work was done. All our problems were addressed and fixed promptly. This is the second home for which Folker's has provided new windows. We were extremely pleased both times."

"It took 7 weeks to get the windows installed from the date I ordered them. When they showed up at 9:00 a.m. for the install the paperwork was incorrect. The French door they brought was not the right size, when they called the office for the correct door no one answered so they told me they would bring it back the next day and install the door. The men put in the windows and left at around 4:00 p.m. The lead installer told me he would be back the next day to finish the trim on the windows and that it would only take a few hours to complete ( he still had several hours of daylight to complete the job). I agreed that he could come back the following day because he still needed to install my door. He said he would arrive between 9:00 and 10:00 a.m , he arrived at 11:50 without my door. No apology for being late. He finished the windows in a few hours just as he said. We called the company all week, finally they told us they had the door but it would be two weeks before the installer would have time to get to it. Not acceptable, my husband talked them into installing the door the following Sunday. The office told us the installer would arrive at 9:00 a.m he arrived at 11:30 a.m. Again no apology for being late. Finally every thing is complete and looks good but I will not use them again because of poor customer service. <br />"

"Great product, installation was terrific and they kept me informed every step of the way. Customer service was excellent - very responsive, answered all my questions. I would highly recommend Tommy’s and I plan to use them again immediately on another project."

"He was very thorough and extremely knowledgable of what he felt was the issue to correct my window. Although he was unable to resolve my issue(out of scope), I would highly recommend Windows Plus!!"

"Awesome! They are absolutely beautiful and will certainly increase the value of my house. The crew that installed were very professional and easy to work with. I would highly recommend Ecoview to anyone in need of new solar windows or doors. Already noticing decrease in my power bill!"

"A truly flawless execution of window and door installation ten out of ten would recommend every time great company from the top down!!"

"It went well but not smooth since the window I was installing on is about 20 feet high. I didn’t hire any help. I installed myself."

"After a few years I noticed the window sill had pulled away from the window and there was a small amount of mildew.  I removed the window sill and found some rotted wood. I emailed Mike and he sent a crew out to check it out. It was determined that the original installers had accidentally put a small hole in the window frame which went undetected. Mike took care of the framing and installed a completly new window. I am pleased to work with a company that stands behind their product and workmanship. <br />"

"This is the 2nd time we have used Window World.  Last year, they replaced all the windows in our home.  Both times, we have been very pleased with all aspects of their work.  They were very helpful to us in figuring out the design of the new door unit. <br /> The unit was delivered on time, but was damaged in shipping.  They reordered the unit before we even saw it.  The reordered unit was delivered on time and installed within the timeframe we set. <br /> The installers were very knowledgeable and professional.  They knew what they had to do and how to do it. <br /> Should we ever have need for additional windows and doors, we will call them. <br />"

"It went as planned. Andrew, Mario, Jesse & John arrived on time and did a very through & professional job of the installation and kept me informed of the progress throughout the installation. After the job was completed which took about 5 - 6 hours to complete they walked me through what job was performed, various features & safety put in place. They performed a cleanup of the work area and vacuumed the place before they left the premises. Freedom Heating & Cooling have provided me with 10 year warranty on compressor, coils, equipment parts & labor which to me tells that they back 100% on their product and labor and gives me a peace of mind that in the event something is not right they will take care of it with no further additional cost to me."